“Ordering process / delivery were alright. The assembly instructions aren't sufficient. The exploded-view drawing of the parts that need to be connected isn't sufficient. There should be more explications concerning the correct proceeding. e.g. 1) Connect one side panel loosely to the seat 2) Loosely connect the backrest to the same side panel 3) Loosely connect the second side panel to the backrest and seat 4) Tighten screws one after the other until individual parts are soundly connected.”
“I ordered a garden two seater aluminium two seater bench and was so pleased with the free next day delivery and the ease of assembly that I have ordered a matching bistro table and two chairs. Well done Lazy Susan.”
“The assembly of the bench was done quickly. Only two bolts were needed. The table was a little harder to assemble. Its better when one has his or her own tools. Both look nice though and seem to be sturdy. The bench is not too heavy so that it's easy to move. It's already quite comfortable but even more so with some cushions.”
“Very fast delivery. While assembling the furniture a part got damaged which wasn't a problem since I was being sent a replacement part - quickly and uncomplicated.”
“I have owned a lazy susan 6 seater table and chairs for several years now, and recently needed to replace two of the screw-in rubber feet on a couple of chairs. Despite the small financial amount involved, my initial e-mail enquiry was dealt with within minutes and the order dispatched within a day. I am most impressed with the fantastic customer service. The furniture itself is still looking very good, despite its age and sitting outside, uncovered, all year, in all weathers. I will not hesitate to buy lazy susan again when (or if !!) it ever needs replacing. I cannot say more than that !”
“I don't think any improvements are needed. My experience with Lazy Susan started with calling your support staff on Saturday to answer a query before i ordered the bench which was delivered the next working day as promised. when unpacked all items were in the box and putting it together was easy and straightforward. We are well pleased with the bench and would recommend Lazy Susan and the Rose Bench.”
