“I was looking for new garden furniture, after checking on line Lazy Susan got the best reviews for quality and customer service. I tried to purchase my furniture on line initially but this failed. I called customer services and they were very helpful in completing my purchase over the phone, even getting me an extra discount. Delivery was prompt and easy to track. The furniture is beautiful and was easy to assemble. I managed on my own ( garden bench and table) although I think it would be alot easier for two people to line things up. The picture instructions were easy to follow. I also bought a bistro set, which I may wait until next Spring to construct. I live in a very exposed place and feel that putting them out now would expose them to an unnecessary Winter of wear and tear. I visited a friend recently and noticed she had the same bistro set, which she had had for many years, but it was beginning to show some weather damage hence, my decision to treat my new furniture with care.”
“Having previously bought Lazy Susan garden furniture I was not surprised to find my bench seat and two coffee tables to be just as advertised, and beautifully packed.
I love the slate colour which looks particularly nice when the sun is out, becoming a turquoise-y blue-grey.
My only gripe is that the excellent clear diagrams for construction did not mention you mustn't tighten the fiddly-to-get-at bolts and screws on the bench legs because some jiggling will be required first to get the seat-back into its place. It would also be helpful to have two people to make this up. However, as a lady of 80, I managed it in the end.”
“So in the past couple of weeks I have ordered bistro table and chairs, a bench, cushions for all and latest arrival was a pair of cranes in the same colour as our furniture (antique bronze). Now on order to arrive is a Willow coffee table!
So hopefully these purchases tell you that we are really pleased with all items so far. Customer service is the best I have come across. Thank you again.”
“The order was taken in a friendly efficient way, and was delivered swiftly. The item was very well packaged and the assembly instructions were clear and easy to follow. The metal garden bench is well designed, comfortable, of sturdy construction, and has enhanced our roof terrace.”
“This is one of the best companies I have ever had to deal with. Their products are fantastic and easy to put together. What they excel in is their fantastic customer service. I had a problem with a bench and spoke to customer services who came up with a resolution immediately. This company goes the extra mile. You can buy with confidence. I thank them for all their help with my bench.”
