“I first emailed with a question which was answered very quickly. I then telephoned to place my order but was told it would be quicker to order on line. I ordered on line which was very easy and straight forward. My order was then delivered quickly. The product I ordered is excellent and should provide years of valuable usage.”
“The furniture is great! Delivery took a day longer than expected as the delivery team met with a traffic incident on the way here so we waited all day with no message from the delivery people or the company. After I rang the company I was told why there was a delay.”
“Very helpful. Product arrived very quickly, and was easy to assemble. There are 3 "stoppers" in the neck to fit different size parasols - would be useful if minimum and maximum diameter parasols were shown on your web site. However, I got the info from a phone call.”
“The first parasol base I received had some paint missing. I sent a photo of the damage and requested a replacement. This was sent within 48 hours but with no communication at all. I didn't know if I was required to return the damaged item or not. Service was very good but communication could be better!”
“Faultless. Good, efficient and friendly service. Love the furniture. Looks superb, great quality and comfy too. Delighted all round. This is my second purchase and wouldn't look anywhere else....”
