“I am delighted with the quality of the Olivia 180cm table and the 8 rattan chairs we have received. The table and chairs match in colour although the chairs were described as black, they are a dark bronze which matches the table exactly. The assembly of the table was a 2 hour very satisfying pleasure on a rainy afternoon. You thoughtfully provided 1 spare of everything, nuts, bolts, washers, caps etc. It was very easy. The chairs stack beautifully, all 8 in one stack with no risk of tipping. The chairs are very well made and comfortable. The delivery was exactly as promised and the driver was very pleasant and waited to take the pallet away. The service from head office was excellent, helpful suggestions and no pushy sales, just an effort to please the customer to help them find what they want. Well done.”
“Excellent service and delivery however the small plastic covers for the bolt tops did not fit all 8 popped off within minutes which was disappointing”
“The customer service we received was prompt and efficient. We are very pleased with the quality of the product - the only slight issue was that the plastic screw caps do not stay on very well - everything else went together easily.
I have already recommended the site to other friends.”
“We ordered on-line on Saturday afternoon, and our furniture was delivered on Wednesday as I had requested. There was full e-mail contact but as everything went so smoothly, we didn't need to contact anyone else. Full Marks for ease and efficiency.”
“I would advise your services and customer support to anyone buying from you as excellent.I experienced need of that support and you sorted it promptly,politely and willingly offered compensation to put things right.You couldn't have stepped up to the mark more.I wouldn't hesitate in purchasing from you again.If only all companies were as reliable”
“We bought the 180cm Olivia Round Table and 8 x Maria Chairs. We have submitted a picture to the customer photograph album- as you can see from the photograph the Garden Set looks amazing.
Excellent quality and easy to follow instructions for construction. We are very pleased with our purchase and cannot wait to invite family and friends for a BBQ.
Online ordering very easy, we wanted to amend our order to change the colour of the seat cushions and parasol, this was done with ease by email.
Delivery of furniture received on time. Would certainly recommend this company to friends and family. S J Woodnett (Manchester)”
