“My order was processed and delivered in four days. I'm delighted with the furniture which is excellent quality and was easy to assemble. Everything is exactly as specified on the website, essential when buying online. Telephone support in arranging a convenient time for the delivery was also excellent.”
“Good instructions for assembly, easy to put together. Information from ordering through to delivery excellent. Furniture looks good in the garden and we are looking forward to using it ! Have already recommended you to friends.”
“Order arrived sooner than anticipated. Good quality furniture although it was a pain to put it all together. I probably wouldn't buy self assembly outdoor furniture again (in fact I wasn't aware that it was self assembly at the time of purchase but that may be my own fault). Great service from Lazy Susan, would recommend.”
“Brilliant is all I can say. Very fast delivery , free P&P (very, very rare to the part of Scotland where we live-usually a surcharge is required IF, & it's a big if, they will deliver to Scotland anyway), extremely well packaged & very sturdily made table & chairs. We especially appreciated the odd extra screw ,nut or washer which was included. Quite often flat packs arrive with pieces missing & certainly not with extra items ! Wouldn't hesitate to recommend .”
“The on-line experience was really good. No problems at all. The customer liaison was swift and positive. The only reason I didn't give 5 stars was that the delivery was made by one guy, with everything shrink wrapped on a pallet.
Fortunately for all I am male and reasonably strong so I could give the guy a hand. If my wife had answered the door........... I suppose they would have had to unwrap everything on the truck and bring it all in one at a time. The aluminium furniture is not heavy, but with a large timber pallet it is. Oh, yes, and the driver would not take the pallet away, so that's something else we have to deal with. The delivery experience was NOT good”
“Only problem was on day of delivery I had an e-mail confirming delivery between 7.00 and 20.00 when I had paid for delivery before mid- day. This prompted a phone call which was dealt with superbly and the parcels arrived at 11.00ish This was the day of the snow and tracking was difficult due to traffic conditions”
