“Very prompt delivery, you get what you see on the webpage, pleased with our garden furniture, the only thing which needs to be improved is : most of the black cups fell off and won't stay.”
“Customer support was excellent. Quick responses, friendly and helpful. The delivery was on the day specified and the furniture was easy to put together. It looks fabulous.
Only area for improvement is delivery. We were told we would be contacted with a more accurate delivery slot. In reality the 'slot' is all day and you just have to stay in and wait. The delivery tracking ability only states that the delivery is en route.”
“Nice greeting on the phone, quick shipping of the packages. The set is splendid, I do not regret ordering it. Only one chair has a defect and I am going to contact them to have it replaced.”
“Good customer service and prompt delivery. Although accepting that the product needs protecting during transit, the quantity/style of packing was over the top. For one table/chair set, it took over an hour to remove all the packaging. There must have been about a mile of sellotape for example.”
“I am absolutely thrilled with the quality of the garden furniture I've recently bought from Lazy Susan. The order was very easy to place on the website and, once I'd spoken to one of the team, my furniture was delivered within a couple of days. All really well packaged to ensure nothing was damaged in transit and straightforward to assemble. The only slight initial delay was in me waiting for them to contact me to arrange delivery (which is what the confirmation from Sagepay said would happen) when actually they were expecting me to call them! All ok in the end though.”
