“When we wanted a garden bench for the garden, we went straight to Lazy Susan because we have been so pleased with the bistro set we purchased from them last year. On this occasion, the service was fast and responsive - we had the bench here within 24 hours of placing the order. We particularly liked the way we were given an hour's time slot of the delivery which is relatively unusual these days. The bench was easy to build, it looks great and is comfortable to sit on - in fact it's much more comfortable than wooden benches that have flat rather than curved seats. Like the bistro set, it is excellent quality and competitively priced.”
“Hi Team, Once again excellent delivery service, excellent customer service and excellent quality furniture. Can you tell I am very pleased with my three benches?! Rgds, Yvonne Reay”
“This is the second time we have used this company for garden furniture and both times we have been extremely impressed with both the furniture and service received. The product has arrived very well packaged with no small parts missing, usually the following day after ordering. The items were easy to put together in very little time and are of very good quality and finish. I have no hesitation in recommending this company to anyone wanting good quality garden furniture at a very reasonable price. Thank you Lazy Susan for your excellent service.”
“Service was fine and delivery good (despite not getting advance information about delivery time as promised). The sealed pack of fastenings was missing four M8 washers, and the casting made it difficult to get a spanner onto a few of the nuts, leading to difficulty tightening.”
“I thought i would wait a while to write a review of this garden bench because i wanted to see how it held up being left outside all year. Its been out there about a year now in all weather and it looks like new. still sturdy and still comfortable, this was fairly easy to assemble and it looks great. its light enough to move about on your own if you need to but sturdy enough you can comfortably sit two adults on it or let your children sit/stand/climb etc. all in all, i am very happy with this product and i would recommend it!”
“In brief you have provided a great Customer Service experience………….. The website was both easy to navigate and intuitive and the previous customer reactions were spot on!! We were informed that the items were not gong to be in stock for a month and that is exactly what happened. Emails confirmed actual ‘in stock’/delivery date with plenty of warning – good work. Summing up this was a seamless experience and just as described.”
“The quality is excellent and they assembled really easily. The delivery was also impressive, we received an email on Monday morning stating a time they would be delivered and this was accurate. Well done, its great to get good service.”
“1. Although the item I ordered was delayed because of stock shortages, I was kept informed about this and when the item became available I was told exactly when it was to be delivered and the name of the delivery person (thanks, Steve). 2. The garden bench I ordered is of excellent quality and was reasonably easy to assemble even on my own (although I should have waited for my wife to come home to lend a hand or two – then it would have been very easy!) All the best, Ken”
