“We were very pleased with the whole experience, especially that when contacting by phone, there is no series of answer machines to plough through. You get to speak to a real person who was very helpful and also very helpful when we called at your premises.
You did everything that you said you would and we are delighted with the tables and chairs etc. and feel they are excellent value.”
“Very pleased with the furniture. The delivery driver made the most of a badly packed van, and there was some minor damage to a couple of the items. These were dealt with very quickly & efficiently. I would recommend the products and the service.”
“It was an absolute pleasure to deal with the staff at Lazy Susan. The pre-sales experience – helpful and friendly service willing to proactive provide advice and knowledge on the products and available deals. Rating: 5 star The goods – purchased an 8 seater aluminium table with parasol plus stand alone bench. All goods were in excellent condition and as per the description on the website. Rating 5 star. Overall experience – I don’t often take the time to write feedback unless I have an issue to raise, however the entire experience with Lazy Susan was so good, I feel the team fully deserve to know they have a very very happy customer. I would fully recommend Lazy Susan and will not hesitate in purchasing from them in the future.”
“The staff at Lazy Susan were helpful, friendly and efficient. The icing on the cake was, delivery on time as promised. The pallet arrived with everything well protected. At first I thought that the table would be bent because the bindings were very tight and distorted the box. Having removed it from the box it was fine. I realised afterwards it would be very difficult to bend. The set is obviously self-assembly. One usually finds that there is always something missing like a nut or bolt but in this case there were actually spares which pleased me. The assembly is quite time consuming so allow more time than you think. I spent a lot of time trying to get the best alignment for the chairs so that the legs would not rock. What a waste of time. The best way to do it is to loosely assemble the chairs then get someone to sit on them whilst you tighten the nuts and bolts. Make a note of bolt lengths before you start. When tighten they still rock a little but as they are slightly springy it cannot be noticed when someone sits on one. In fact they seem to settle when used a little. The chairs (April I think) are quite comfortable even without the cushions.Before you buy a patio table, shake it sideways. This one does not move.”
“We recently purchased from Lazy Susan their eight seater Gloria patio set, and prior to ordering visited their warehouse to view. We found them most helpful and courteous. They were well stocked and there was a sample available of everything we were interested in buying. The quality of the product was as advertised. When it came to making a final choice there was the flexibility to choose the exact combination of items to suit our needs. Delivery was extremely prompt and the table was assembled for us. The packaging was impressive and everything was in perfect condition. In an age when all too often either product or service does not come up to expectation Lazy Susan have got it right on both counts. I would not hesitate to recommend them.”
“The service I received from Lazy Susan was absolutely first class. The large order of 2 sun loungers, an 8 seater table and chairs, 2 seater patio set and accessories was delivered just 3 days after ordering. It was all easy to assemble and now looks fabulous in the garden. Thanks so much.”
“We are delighted with our new Gloria 8-seater patio set. The service we received each step of the way has been excellent - helpful, courteous and speedy. We got our set within days of ordering. The quality is superb and the pricing very competitive. The packaging was of a very high standard - it took quite some time to unwrap even though the table and umbrella were assembled for us by the delivery team! We bought 2 extra chairs - plenty of room for them around the table. We wouldn't hesitate to recommend Lazy Susan. Many thanks to the team”
“Thank you Lazy Susan for the little gift. The order is now stored in my basement ready to go to France in July.I am looking forward to al fesco dining in comfort and in sunshine!”
