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Frances Table 8 Seater Set - Slate Reviews

4.9 Rating 316 Reviews
Marie Caldecott
Verified Reviewer
Excellent service from beginning to end...including helpful delivery. The website is very user friendly and pictures are accurate and clear. I had to make an adjustment to my order and the service received was prompt and very professional. The table and chairs arrived within days of ordering and I am very pleased with the quality and look of them.
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Posted 9 years ago
Marion Edwards
Verified Reviewer
Excellent customer service on the two occasions I rang your orderline. Next day delivery. All packages well protected and in perfect condition. Absolutely faultless. We have already enjoyed a few meals outside and my grandchildren love the actual lazy Susan. Or *** as 6 year old *** calls it. Thank you
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Posted 9 years ago
Incredible service, my husband and I are just blown away! Outstanding! Thank you so very much, we're speechless...
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Posted 9 years ago
Incredible service, my husband and I are just blown away! Outstanding! Thank you so very much, we're speechless...
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Posted 9 years ago
The service was excellent beginning with the telephone order procedure through to the delivery which arrived at the given time. . The Francis table and Maria chairs along with the stone cushions enhance our country garden beautifully.
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Posted 9 years ago
Barbara Langston
Verified Reviewer
The service was excellent beginning with the telephone order procedure through to the delivery which arrived at the given time. . The Francis table and Maria chairs along with the stone cushions enhance our country garden beautifully.
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Posted 9 years ago
I had some queries about online ordering so called the customer contact number and was really impressed with the support. He was able to answer my queries and confirm some alternative items to supplement my order. All was done in a friendly and non-pushy way and the whole process was easy with email updates about the shipment of the items etc. The only problem we've had is that the table has a small dent in one place of the edge. Nothing too bad but noticeable once you know it's there ! Have recommended to a couple of friends already as the product and service are superb.
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Posted 9 years ago
First of all, thank you for caring about our feedback, you know how to respect customers which is rare nowadays, especially in France. Excellent customer service through the website and quick delivery compliant to the expected delivery times. Very good value for money, we would had never found such good garden furniture products at such prices in France. Products very well finished, exactly what I was looking for: I was losing hope! Three things to review: The Rose chairs are 1/2 cm too high which is a little problematic to fit them under the table. Small paint chip on the side of the garden table, maybe provide a paint sample with the table (otherwise very difficult to find the exact same paint colour). I hope not to be disappointed in the future because this garden furniture will stay outside and highly exposed to weatherings. Once again, a big thank you for your professionalism!
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Posted 9 years ago