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Ella Bistro Table 2 Seater Set - Antique Bronze Reviews

4.9 Rating 149 Reviews
Nassim Djavan Khoshdel
Verified Reviewer
Great shopping experience with Lazy Susan. Website was easy to use and gave useful information. Was kept updated on the status of my order and it arrived on time. I appreciated the text reminders / updates. The bistro set I purchased was very easy to assemble and was obviously picked and packed with care and attention. The set is beautiful yet sturdy. It is light enough to move easily but heavy enough that it definitely would not blow around in the wind. The chairs are very comfortable, especially with the cushions I purchased with them.
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Posted 9 years ago
"Very very good Delivery very quick, I am delighted by my purchase."
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Posted 9 years ago
Range is excellent and the order procedure very easy. The only let down was the local Interlink franchise. The parcel arrived at his depot at 07.14 and at 17.00 a call from me elicited the response of 'with you in 30 mins.'. Took a further call to finally get the delivery at 20.40. The delivery had already been signed for by the franchisee but I don't know at what time. A less charitable customer may suspect the time was somewhat earlier than the actual delivery time. Lazy Susan had been let down; otherwise 5 stars.
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Posted 9 years ago
Outstanding customer service by email, by phone. Delivery in time, perfect packaging, high quality product.
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Posted 10 years ago
Good quality for these tables and chairs. Nice design. Easy assembly. Fast delivery. Only downside: a few paint scratches were visible on a chair feet.
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Posted 10 years ago
Jean-Bernard L.
Verified Reviewer
Website: pleasant, clear and understandable. Good idea for customer photos showing real situations. Lacks a PDF invoice that would be available on the customer account. Sales contact by mail: Excellent for friendliness, flexibility and responsiveness, all in French. Product: a few incidents upon assembly resolved, but can be blockers for non-manual person.
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Posted 10 years ago
Excellent product, excellent service. I was also amazed that I could actually assemble this myself as the instructions were so easy to follow!
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Posted 10 years ago
Terry Arnold
Verified Reviewer
I phoned your customer services to discuss my potential purchase and was treated courteously, efficiently and promptly by a very polite young man who sorted out my order for me. Delivery was on time, well packaged and complete. Apart from a little difficulty levelling the chair legs, my bistro set is now taking pride of place on my patio, looking splendid and a pleasure to sit in. Very comfortable! My only problem is where to store all the extra fixing nuts,bolts, washers and caps that were included!! Excellent
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Posted 10 years ago