“I had ordered & paid for a Touch-Up paint kit only to discover it was free (including P&P) as under warranty. Refund was immediate. Absolutely fantastic. Exactly the way a World Class company should look after its customers. Really well done and thank you so much”
“Good and fast services. Good products. When you ask something you always get a fast answer. We love Lazy Susan. In a few years not European anymore, sorry Lazy but we still will love you :)”
“This is the third time we've purchased from Lazy Susan so I think it goes without saying that we have been very pleased with the quality of the furniture. Prompt delivery and excellent customer service. When emailing with a query, I have always received a personal reply from one of the sales staff and was very pleased recently to receive my touch up paint which has magically restored a small chip on one of the tables. Would recommend to others.”
“Very good customer support. After 4 years, of standing outside all year, my table and chairs had a couple of small areas of peeling coating. Lazy Susan immediately offered to send a touch-up set of 2 special paints, which they sent out foc. Shame about the peeling coating (they are sold as chairs to leave outside all year), but good back-up service.”
“Ordered touch-up paint for my garden furniture. I was surprised to receive two small unmarked bottles. There was no documentation whatsoever. I had to phone LazySusan to find out what they were and was told that one was an undercoat and the other the top coat. Pretty poor customer service.
YOUR COMMENT:
Many thanks for your valuable feedback. We have taken this on board and have created labels for our unmarked bottles now. Our touch-up paint has been specially formulated to match the finish on your furniture. For the antique bronze finish, you will receive 2 pots of paint with brushes; 1 black for the undercoat, and 1 bronze for the finish. [This video](https://www.youtube.com/watch?v=a29CXZXLmMc&list=PL-oakqPPUz_oLz2zsZOQ-YTzF8v1MDprz&index=2) shows how to achieve the best results. We are very confident it will help to solve any paint problems. Kind regards, Your Lazy Susan Team”
