“No instructions, just a diagram with parts which meant that we put the base together first, too tight and then the top didn't fit the bolt holes. Had to ring Lazy Susan who told us that there were instructions on the website - which we weren't anywhere near while we were making up the table, so not at all convenient. also the screws were too long for the plastic screw caps so these just fell off. LS has now sent some extra washers.
After all that, it's a very nice table and the chairs are OK, though perhaps the seat is a bit on the small side. The cushions are really good, likewise the parasol.”
“No instructions, just a diagram with parts which meant that we put the base together first, too tight and then the top didn't fit the bolt holes. Had to ring Lazy Susan who told us that there were instructions on the website - which we weren't anywhere near while we were making up the table, so not at all convenient. also the screws were too long for the plastic screw caps so these just fell off. LS has now sent some extra washers.
After all that, it's a very nice table and the chairs are OK, though perhaps the seat is a bit on the small side. The cushions are really good, likewise the parasol.”
“The items I ordered were out of stock, but I was kept well informed when new stock would be delivered and the items were shipped the day after receipt by Lazy Susan”
“The items I ordered were out of stock, but I was kept well informed when new stock would be delivered and the items were shipped the day after receipt by Lazy Susan”
“This is the *** of small businesses, real attention to customer satisfaction, top quality products and personal service. Any queries I had were responded to exceptionally promptly. The quality of the furniture is superb.. Just note that the self assembly element - whilst not difficult- ( and I am an amateur) is a bit time consuming - but very worthwhile. I am so pleased I found this company.”
“This is the *** of small businesses, real attention to customer satisfaction, top quality products and personal service. Any queries I had were responded to exceptionally promptly. The quality of the furniture is superb.. Just note that the self assembly element - whilst not difficult- ( and I am an amateur) is a bit time consuming - but very worthwhile. I am so pleased I found this company.”
“Purchase and delivery without problems. Quality and looks are top, exactly as described. The furniture was manufactured in China; I would have liked to see this information on the website.”
