Zipcube Reviews

Name: Zipcube
Rating: 4.79

4.8 Rating 434 Reviews

98 %

of reviewers recommend Zipcube

Company Reviews

Metrics

Info

4.8

Based on 434 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Zipcube:

Zipcube is an online marketplace for meeting rooms and venues. With over 600 meeting rooms and 400 meeting venues, we are London’s #1 trusted venue provider!

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Phone:

02071832212

Email:

info@zipcube.com

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Zipcube 4 star review on 11th September 2017

Anne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"I needed a room at short notice and had to ask a couple of questions about suitability beforehand. Their customer service rep was very polite, and very prompt, and the booking was sorted out quickly. The room and the service provided were excellent."”

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Posted 7 years ago

“We found a room at late notice for a great price and in the perfect location for us. Couldn't have been better!”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Simple and straightforward process, also very helpful support team! Appreciated!”

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Posted 7 years ago

“The room itself was perfect. Large, well appointed, great A/V. My only complaint is the lack of earlie reminders prior to the event. The event reminder email comes on the day of the booking. I had a situation where I'd booked the room over a month in advance and had essentially forgotten about it. I inadvertently switched the date of the workshop I was teaching, but forgot to update the date of the room reservation. Adding to this was the fact that I had left the company I was working for at that time and my emails were being forwarded to an email address that I no longer had access to. One more wrinkle, when a co-worker forwarded the reminder about the room from my old email address, since I was in America vs. London, I was unable to get anyone on the phone or any reply through email to quickly change the date of the room. Had the reminder come 24-36 hours prior to taking occupancy, I would have been able to make the change within your change/cancellation policy. As a result, I ended up paying ~$1,300US for the room, though your group was kind enough to offer a discount on the revised booking and accommodate with the exact same room and timing. As I am a small business and the room was being paid for with the workshop's registration fees, I ended up taking a substantial hit vs. a meager profit from this event. I accept blame on my end for not checking the dates well ahead of time. However, the rooms that I rent in the US, perhaps, have spoiled me because they send reminders well in advance of the date so that adjustments can be made where necessary. Please consider adopting this practice as a courtesy to help organizers and owner/operator small businesses like me avoid having to take a huge financial loss such as this simply by providing a reminder in enough time to make a change. Thanks for the great room, the reschedule and the great service. Wishing you all the best. Phoenix Normand”

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Posted 7 years ago

“Always happy to help and a very efficient service. Needed a large room at the last minute and they managed to find me more than one option.”

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Posted 7 years ago

“We need a meeting room at the last minute and Zipcube really helped us out. I would definitely use them again.”

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Posted 7 years ago

“Very efficient & helpful service, they very quickly amended an error I had made on the booking - which was much appreciated.”

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Posted 7 years ago

“Efficient and pleasant service. Found me a room last minute without any hassle. Would definitely recommend their service.”

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Posted 7 years ago

“Great experience of being able to book a meeting room last minute and by the hour - rather than rely on hotels and venues charging half days for 2 hours. Really liked the map feature showing prices and locations near me.”

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Posted 7 years ago

“Very easy to use. Clear communication. Lots of choice. Overall, very impressed.”

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Posted 7 years ago

“Zipcube made finding a meeting room in London really easy for us, taking into consideration our ideal location, budget and party size and helping us find the perfect venue. The site is really nicely designed and Zipcube staff are on hand to answer any questions.”

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Posted 7 years ago

“Really impressed by the customer service and attention I received in the run up to booking and post booking by Zipcube. The venue they recommended was perfect for our needs and I'd certainly use both the venue and Zipcube again in the future, as well as recommend to others. Zipcube took away all the hassle of sourcing a suitable room - such a great business concept, thank you.”

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Posted 7 years ago

“Such an efficient service. Really easy to use the site when booking. I booked a meeting room the day before the meeting, and then had to change to a larger meeting room because I had some extra attendees on the morning of the meeting. The customer service was great and Suril from Zipcube helped change my booking (which was such a relief as I was so busy prior to the meeting, I didn't have time to re-search). The meeting room itself was very well equipped and the reception staff were extremely helpful. I was really impressed with every stage from booking to the meeting itself and will definitely be using the service again and recommending it.”

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Posted 7 years ago

“I have used Zipcube to book meetings for large groups - they have always helped me to find the most suitable and affordable options even with quite particular requirements! Suril, in particular has always gone out of his way to ensure the whole process is smooth and easy. Would highly recommend Zipcube.”

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Posted 7 years ago

“I have used Zipcube a number of times over the past few weeks and cannot fault them. They have an immediate service both online and via telephone. Making bookings/amendments/cancellations are all very swift and easy. Zipcube have definitely made my job a lot easier, I would definitely recommend to anyone looking for lovely, affordable, well-resourced meeting rooms.”

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Posted 7 years ago

“Zipcube makes booking meeeting rooms for my organisation extremely easy and always has a great variety of options.”

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Posted 7 years ago

“Very efficient service, polite, friendly and good room rates.”

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Posted 7 years ago

“I entered the incorrect date when booking and the room wasn't available. Called zipcube who answered within seconds, solved my mix up within a couple of very quick calls and emails and changed the booking without me having to do anything, using the information I had already submitted via their website!”

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Posted 7 years ago

“They found a meeting room at the last minute for us, at a reasonable price. Conor was especially helpful.”

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Posted 7 years ago

Zipcube is rated 4.8 based on 434 reviews