Zipcube Reviews

Name: Zipcube
Rating: 4.79

4.8 Rating 434 Reviews

98 %

of reviewers recommend Zipcube

Company Reviews

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4.8

Based on 434 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Zipcube:

Zipcube is an online marketplace for meeting rooms and venues. With over 600 meeting rooms and 400 meeting venues, we are London’s #1 trusted venue provider!

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Phone:

02071832212

Email:

info@zipcube.com

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Zipcube 4 star review on 11th September 2017

Anne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a meeting room last minute and Zipcube helped sort it all out for me.”

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Posted 4 years ago

“I recently booked a room through Zipcube but had to cancel it again shortly after. I'd paid extra for the flexible rate but there was no where on the website to cancel so I had to email. No one replied to my first or second email, nor to the message I left on the chatbot on the website. So I got charged £160 for the room I didn't use. I called to complain and they said someone would call me back - not heard a thing. Totally useless from start to finish”

Helpful Report

Posted 4 years ago

Hi James, I do apologise for the experience that you had with Zipcube, this is not what we want any of our customers to have. We strive to make sure that customers receive excellent service but on this occasion we failed. The cancellation was requested within the period where the booking was no longer refundable, however this should have been made clear to you on the phone and you ought to have received the call about this.

Posted 4 years ago

“I made a booking via zipcube website, and 1 hour before my event the venue call me to tell me they did not have the room available as this website never inform them about the booking I made. I had to cancel my event at the last minute. It has been over a week and I still did not get a refund of the money I paid, even though zipcube told me I will have it in 2 to 3 working days. Please be mindful and double check with the venue as they might not know you have booked a place via zipcube even though zipcube confirms it.”

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Posted 5 years ago

“This is a great service for locating and booking meeting rooms. I was looking for something specific and I contacted them direct and they proposed two venues which were great options. After choosing the one I used I couldn’t fault the online search, the customer service and the ease or arranging overall”

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Posted 5 years ago

“What a great service! Paul always manages to secure the perfect space for me when I have meetings in town. Can't recommend them enough!”

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Posted 5 years ago

“I booked a room for my workshop through Zibcube. I was amazed by their excellent customer service. The member of their team works in collaboration. They will respond to my emails in less than 5 minutes. They were able to get me an avoidable venue. They sent me a reminder nearer the time with all the necessary information. I strongly recommend them.”

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Posted 5 years ago

“Extremely helpful service!”

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Posted 5 years ago

“Great experience with Zipcube. Quick. Reliable. Professional.”

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Posted 5 years ago

“As a small team, we don't need a huge office, but it's really convenient to be able to book meeting rooms if and when we need them. It gives us the flexibility to have our meetings close to our clients, without having to worry about the details.”

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Posted 5 years ago

“I was looking for a venue near Gatwick airport, found a venue but it was booked for the times we needed. Spoke to Eden, who was super helpful and found us another meeting room in the same venue so we could have still have the meeting and get to the airport on time! Thanks Eden, saved the day. Highly recommend Zipcube, whole process was easy from start to finish!”

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Posted 5 years ago

“Zip cube are very helpful and prompt with answering any questions, even explaining how to save the invoices, helpful with bookings and communication. Have used them many times. Makes booking rooms easier.”

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Posted 5 years ago

“We found Zipcube via google search whilst trying to locate suitable interview locations in London. We were delighted with the assistance we received from Paul. The website itself is easy to use - quick confirmations and plenty of information provided. One of the rooms we wanted was not available but Paul was very quick to come up with a great alternative - the team were delighted with the locations and we will certainly be using Zipcube again in the future and would have no hesitation in recommending them.”

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Posted 5 years ago

“Excellent choice of meeting rooms at multiple price points. Fast, easy and efficient booking and fantastic value too.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very good and straightforward communication around booking process and venue details. Easy to obtain invoice. Venue met description provided and staff on site was very friendly and helpful. Facilities good.”

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Posted 5 years ago

“I found Zipcube really easy to use when I had a last minute need to hire a meeting room in South London. I was given a range of room options and locations to meet my requirements. I made a booking 4 hours before I required the room. I booked space at the Siobhan Davies Studios the location was easy to find and everything at the venue was absolutely perfect for my requirements. Will be using Zipcube again.”

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Posted 5 years ago

“Prompt and friendly service. Location was good and well serviced. Venue could include some window/door signage to indicate that this it is not just network rail offices. Zipcube were great.”

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Posted 5 years ago

“Zipcube was excellent when I needed a small external meeting room to conduct a confidential meeting in. Easy booking process and the staff on site were very friendly.”

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Posted 5 years ago

“Arrived at the meeting venue, took a little finding as the main entrance has a NetworkRail sign on the main door, maybe a Zibcube sign may help. Once inside and directed to the Zipcube section all was very good, the team were more than happy to help and the meeting room was just right for 6 people but just. The rooms were quite and the AV were just what we needed. I would recommend this location for a meeting.”

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Posted 5 years ago

“Great meeting facilities near Kings Cross. Friendly and helpful reception service, professional, clean and modern. I dealt with Paul Harvey at Zipcube who really helped me at short notice. Will definitely use again.”

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Posted 5 years ago

Zipcube is rated 4.8 based on 434 reviews