Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 41,212 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 41,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 8th April 2025

807

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered quickly and in good condition. Returns process is quite tricky to navigate.”

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Posted 10 hours ago

“The order arrived promptly and the website was easy to use. Sadly my order arrived damaged with a quarter of the back of the board game scratched off.”

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Posted 2 days ago

“Took a while to deliver my game (almost 8 months), but when it did come it was brand new and in good condition.”

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Posted 2 days ago

“Shipping in EU with perfect timing. The packaging is ok, could be slightly better. The items are in pristine conditions. I'll order again.”

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Posted 4 days ago

“Game arrived well packaged.”

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Posted 5 days ago

“Very quick delivery, good communication of delivery time ,safely packaged”

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Posted 6 days ago

“good price good website”

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Posted 6 days ago

“Bought for somebody else to enjoy”

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Posted 1 week ago

“Great site, fantastic range and good deliveray service. Pre-order mark-ups on pokemon ETBs are alittle high tho.”

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Posted 1 week ago

“A grade damaged item but only a slight ding to the box corner”

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Posted 1 week ago

“Quick and easy process to buy games, good prices”

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Posted 1 week ago

“Great price as usual, speedy delivery. A little extra packaging wouldn’t go amiss, but no damage on this occasion.”

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Posted 1 week ago

“Quick delivery and good price”

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Posted 1 week ago

“Poor packaging - a big box with the game box rattling around inside, no extra packing to stop it banging against the box during transit. The only thing that saved it was the use of Royal Mail who treat their parcels so much better than the other couriers. Will think twice before I use Zatu again however.”

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Posted 2 weeks ago

“Delivery received promptly”

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Posted 2 weeks ago

“Good selection of products and speedy service”

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Posted 2 weeks ago

“Customer service was helpful to deal with shipping issue”

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Posted 2 weeks ago

“Good products. Perfect delivery. Thanks”

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Posted 2 weeks ago

“This is my first purchase from Zatu Games. I bought finspan as a gift for my grandson. The game looked good but I haven't experienced playing it yet. Service was good and quick.”

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Posted 2 weeks ago

“Good service and you can find great prices for some games.”

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Posted 2 weeks ago

Zatu Games is rated 4.8 based on 41,212 reviews