Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 40,241 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 40,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th February 2025

808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used zatu many times for board game and comic orders. Some orders have been cancelled due to incorrect stock numbers or pricing but they have always had very good communication and prompt refunds. Dispatch and delivery very quick.”

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Posted 3 days ago

“Fast delivery and just as ordered. Thank you very much.”

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Posted 3 days ago

“Great selection of games and good value”

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Posted 3 days ago

“Product arrived as described, good price and perfect packaging. Clear communication of the order status.”

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Posted 3 days ago

“Great choice of games.”

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Posted 4 days ago

“Speedy service at a reasonable price.”

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Posted 4 days ago

“I love Zatu for thier quality and speedy delivery. As I am from the United States I am astounded by their low prices and commitment to help us gamers.”

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Posted 4 days ago

“Great service!”

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Posted 4 days ago

“Always great to shop here, really fast delivery too!”

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Posted 4 days ago

“Very easy transaction and really fast shipping and delivery. Well done”

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Posted 4 days ago

“Great site. Has an amazing range of games with some of the most affordable prices.”

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Posted 4 days ago

“Good service and range of games available”

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Posted 4 days ago

“Great service as always”

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Posted 4 days ago

“Very good service”

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Posted 4 days ago

“Game took a while to come but communication was good.”

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Posted 4 days ago

“Always prfessional and quick dispatch. Prices are good also.”

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Posted 4 days ago

“...........”

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Posted 4 days ago

“Always prompt delivery with good service.”

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Posted 4 days ago

“It said next day delivery, but as soon as I paid it said 3-4 day delivery. Not going to be a repeat customer”

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Posted 5 days ago

We're really sorry to hear about the confusion regarding your delivery time. Your experience is important to us, and we’ll take your feedback seriously as we work to provide clearer communication in the future. We can see that you have paid for the standard delivery service, and we apologise for any confusion caused. If you have further concerns, please reach out to our customer service team – we’re here to help. Thank you for sharing your thoughts with us.

Posted 4 days ago

“Arrived from half the world away in a very short time and in excellent condiitons.”

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Posted 5 days ago

Zatu Games is rated 4.8 based on 40,241 reviews