Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 40,242 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 40,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th February 2025

808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good services”

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Posted 1 day ago

“Just great”

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Posted 1 day ago

“I’ve ordered so many games from Zatu over the years and have always had such great speedy service at the best prices too, thank you 😁”

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Posted 1 day ago

Thank you so much for your wonderful review, Mark! We're delighted to hear that you've consistently enjoyed speedy service and fantastic prices over the years. Your support means a lot to us, and we can’t wait to help you with your next game order! Happy gaming! 😁

Posted 1 day ago

“Great as predicted”

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Posted 1 day ago

“it was good, heres a pic of dexter morgan when he thinks he got caught”

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Posted 1 day ago

“Prompt and good service.”

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Posted 1 day ago

“Really quick delivery and good prices”

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Posted 1 day ago

“I have made 2 orders from Zatu for my son's recently. Both have been delivered promptly with good communication and products high quality. I will return. Many thanks”

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Posted 1 day ago

Thank you so much for your wonderful review, Megan! We're delighted to hear that your orders were delivered promptly and that you're pleased with the quality of the products. Your satisfaction means a lot to us, and we can't wait to welcome you back for your next purchase. Many thanks for choosing Zatu Games!

Posted 1 day ago

“I preordered some Prismatic Evolutions last year. It all arrived together after launch in excellent packaging. Thank you!”

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Posted 1 day ago

Thank you for your wonderful review, Nicholas! We're delighted to hear that your preorder of Prismatic Evolutions arrived in excellent condition. We always aim to provide top-notch packaging for our customers, and it’s great to know that it met your expectations. Happy gaming!

Posted 1 day ago

“Great selection of board games at very reasonable prices. Board gaming can be an expensive hobby and Zatu make it a little bit easier with their reward system.”

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Posted 1 day ago

Thank you for your amazing review, Martin! We're delighted that you appreciate our selection and pricing. We completely understand how board gaming can add up, so we're glad to hear our reward system is making it easier for you. Happy gaming, and we hope to see you back soon!

Posted 1 day ago

“Zatu has most of the games you could want to purchase. The only down side is the slow software. As well as when you're logged into your account and fill your basket, if you leave the site it doesn't remember what you put it it.”

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Posted 1 day ago

“Excellent range and fast delivery, there is a cost to shipping which is a shame on expensive orders, however the multipurchase discounts help offset that.”

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Posted 1 day ago

Thank you for your great review, Peter! We're delighted to hear you appreciated our range and the fast delivery service. We understand that shipping costs can be a concern on larger orders, but we’re glad our multipurchase discounts help ease that a bit. We look forward to serving you again soon—happy gaming!

Posted 1 day ago

“Always reliable, always well packed, and fast delivery. Not had any problems with service. Thanks”

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Posted 1 day ago

“The package arrived safe and sound - and promptly - so my granddaughter gets her birthday present on time”

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Posted 1 day ago

Thank you for your wonderful review, Charles! We're so glad to hear that your package arrived safely and on time for your granddaughter's birthday. It's great to know we could help make her special day even better! Happy gaming!

Posted 1 day ago

“Very quick service, games were in perfect condition, and each with a slight reduction so I was very satisfied and would shop here again!”

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Posted 1 day ago

Thank you for your excellent review, R! We're delighted to hear that you experienced quick service and received your games in perfect condition. It's our pleasure to provide a great selection at a satisfying price. We can't wait to welcome you back for your next shopping spree! Happy gaming!

Posted 1 day ago

“Very well priced and my go to for board games!”

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Posted 1 day ago

“Great service and prices!”

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Posted 1 day ago

“No problems at all with my order.”

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Posted 1 day ago

“I ordrede two games, i am a multiple buyer from Zatu and again the prices were reasonable, the delivery was super speedy and both games top quality-thank you so much Zatu!”

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Posted 1 day ago

Thank you so much for your fantastic review, Chris! We're thrilled to hear that you're a multiple buyer and that our prices, delivery speed, and game quality have met your expectations once again. Your continued support means the world to us, and we look forward to serving you with more great games in the future! Happy gaming! 🎉

Posted 1 day ago

“Great deal of Games, fast delivery, satisfying Quality, fair prices. Thanks Zatu”

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Posted 1 day ago

Zatu Games is rated 4.8 based on 40,242 reviews