Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 41,212 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 41,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 8th April 2025

807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have always been reliable. Delivered promptly with that new game smell.”

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Posted 1 day ago

“Zatu Games have an amazing choice of board games and they are very reasonably priced. When I ordered they dispatched the items quickly and the delivery arrived within a few days. The items were carefully packed and in an excellent condition. I strongly recommend this shop, they are awesome.”

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Posted 1 day ago

“Fast and reliable delivery to Sweden!”

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Posted 1 day ago

“Great product at a great price. The product arrived quickly and I was provided with tracking info”

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Posted 1 day ago

“They are my go to place for games online, I've bought from them multiple times, and had the same high quality service consistently”

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Posted 2 days ago

“The order arrived promptly and the website was easy to use. Sadly my order arrived damaged with a quarter of the back of the board game scratched off.”

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Posted 2 days ago

“Great range & quick delivery”

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Posted 2 days ago

“easy and fast they did a great job sending the game got it with in two days easy to buy on line with not messing about will use them again”

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Posted 2 days ago

“Fast service and a well packed, undamaged game. Thanks again.”

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Posted 2 days ago

“They had exactly what I was looking for at a very good price. Shipping was a bit expensive but it is not Zatu's fault I live in another country. Though the carrier they did use was very quick and transparent with where my package was the whole time.”

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Posted 2 days ago

“Smooth sailing as always!”

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Posted 2 days ago

“Every item I’ve purchased has been securely wrapped and delivered on time . Can’t ask for more ! Will order again .”

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Posted 2 days ago

“excellent sercvice and reliable quality always”

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Posted 2 days ago

“Took a while to deliver my game (almost 8 months), but when it did come it was brand new and in good condition.”

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Posted 2 days ago

“Very pleased with the choice available and great prices!”

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Posted 2 days ago

“I ordered two board games at the end of march and according to Zatu games they should have arrived around April 1 for a birthday on April 12. I am still waiting on these board games.”

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Posted 2 days ago

“delivered requested game in good time”

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Posted 2 days ago

“Zatu games are great! Brilliant service and fantastic prices. What more do you want.”

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Posted 2 days ago

“Easy, trustful, everything good”

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Posted 2 days ago

“I'm very pleased with the turnaround time to the US.”

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Posted 2 days ago

Zatu Games is rated 4.8 based on 41,212 reviews