Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 38,268 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 38,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 20th November 2024

763

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zatu deliverd on time and without troubles.”

Helpful Report

Posted 1 day ago

“As ever, excwllent in every respect! The only place I will buy games from!!”

Helpful Report

Posted 1 day ago

“A great company I have used many times. Great value and service. Would recommend”

Helpful Report

Posted 1 day ago

“Great games - sometimes hard to find elsewhere, and nice prices too! All good!”

Helpful Report

Posted 1 day ago

“quick delivery, high quality product!”

Helpful Report

Posted 1 day ago

“Quick delivery and good communication. Website is easy to use and has a great range of games.”

Helpful Report

Posted 1 day ago

“Zatu is my first port of call for all things board gamey. And most of my wargame purchases to be fair. Great prices and love the wee discounts”

Helpful Report

Posted 1 day ago

Thank you for your awesome review, Andrew! We love being your first choice for all things board gaming and wargaming. Great to hear you're enjoying our prices and discounts! We can't wait to see you back for your next order. Happy gaming!

Posted 18 hours ago

“I would say how the items were if they had been delivered to me. I hope that they're being sent at all”

Helpful Report

Posted 1 day ago

We're really sorry to hear that you've not received your items yet. We understand how important it is to receive your order on time, and it's frustrating when communication isn't clear. Your feedback is crucial for us to improve our processes. Please reach out to our customer service team so we can look into this for you. Thank you for bringing this to our attention, and we hope to resolve this matter swiftly.

Posted 1 day ago

“Nice stock availability and quickly delivered. Took the hassle out of Christmas gift buying.”

Helpful Report

Posted 1 day ago

“Recommended”

Helpful Report

Posted 1 day ago

“Good price point for games. Speedy delivery”

Helpful Report

Posted 1 day ago

“Easy to use website and slick order and delivery process. Gaming within hours of my order.”

Helpful Report

Posted 1 day ago

“Brilliant prices and service. It's not worth giving money to certain large online retails when you can go straight to the specialist and get a brilliant service.”

Helpful Report

Posted 1 day ago

Thank you for your wonderful review, Steve! We're thrilled to hear you appreciate our prices and service. Supporting a specialist retailer is so important, and we're glad you're on this journey with us. Your satisfaction means the world to us, and we can’t wait to serve you again soon! Happy gaming!

Posted 18 hours ago

“Quick Delivery Details and accurate description on the website about the board game.”

Helpful Report

Posted 1 day ago

Thank you for the wonderful review, Andy! We’re thrilled to hear that you found our delivery quick and our website descriptions accurate. We strive to provide the best service possible, and it’s great to see our efforts recognized. We hope you enjoy your new game and look forward to serving you again soon! Happy gaming!

Posted 18 hours ago

“Easy purchase. Good price. Well packaged & delivered on time.”

Helpful Report

Posted 1 day ago

“twas a well packaged game”

Helpful Report

Posted 1 day ago

“Excellent price, excellent packaging, quick delivery - can't ask for more”

Helpful Report

Posted 1 day ago

“Perfect item and delivered on time, despite a delay at English customs”

Helpful Report

Posted 1 day ago

“The order was delivered to Czechia without any problem. Will shop again in the future.”

Helpful Report

Posted 1 day ago

“Best place to buy your board games, huge selection, quick delivery. Simple 10/10”

Helpful Report

Posted 1 day ago

Thank you for the awesome review, Sebastian! We're thrilled to be your top choice for board games and glad you appreciate our selection and speedy delivery. Your 10/10 means the world to us! Looking forward to serving you again soon. Happy gaming!

Posted 18 hours ago

Zatu Games is rated 4.8 based on 38,268 reviews