Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 39,668 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 39,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 14th January 2025

Philipe P

Zatu Games 5 star review on 12th January 2025

Alice L

Zatu Games 5 star review on 11th January 2025

Maksym 6

Zatu Games 5 star review on 6th January 2025

Stacey C

781

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, super fast delivery”

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Posted 2 days ago

“Excellent value and service, thank you”

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Posted 2 days ago

“Amazingly fast delivery (with DPD). Ordered a birthday present late on Sunday and it was with us on Tuesday at breakfast. Child was thrilled and parents relieved. Well packaged. Game is hit. Zatu has such a good selection of games at competitive prices. What's not to like?”

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Posted 2 days ago

“Great: quick, professional and just what I wanted”

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Posted 2 days ago

“Got some berserk books. Showed up within the week in great. Condition”

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Posted 2 days ago

“Son unos estafadores, hice mi pedido hace 8 meses y nunca llegó”

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Posted 2 days ago

Thank you for your feedback, and we sincerely apologize for any inconvenience caused by the backorder status of your item. We understand how frustrating delays can be, especially when you're eagerly awaiting a product. Please know that we're working with our supplier to restock these items as quickly as possible and will notify you as soon as they become available for shipment. We truly appreciate your patience and understanding during this time. If you need any further information or assistance, please don’t hesitate to reach out to our customer support team.

Posted 2 days ago

“Easy to order on website, game arrived a few days after the initial date given but I received emails keeping me up to date on progress and delivery.”

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Posted 2 days ago

“Always amazing. My go to.”

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Posted 2 days ago

“Everything went quite smoothly! Got my product in time for Christmas and didn't have any issues with customer service. The box came in slightly damaged but it wasn't the biggest deal in the world. Will likely buy from here again!”

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Posted 2 days ago

“Quick, efficient delivery”

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Posted 2 days ago

“As always great service from the customer service team and delivery of a first class product. Thanks you for keeping the wheels of gaming turning”

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Posted 2 days ago

“Very convinient ! Friendly staff and good delivery, packaged well too. Definetelly would reccomend”

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Posted 2 days ago

“Always delivers on time! Ace!”

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Posted 2 days ago

“Huge selection of games and toys, quick delivery and all round great service.”

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Posted 2 days ago

“Only place that's not ebay that I could find Return to Dark Towercard covers, good price, easy to buy and good delivery. I'll definitely go back to Zatu Games again.”

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Posted 2 days ago

“Amazingly quick dispatch, ordered early evening and within 1 to 2 hrs the dispatch email arrived Parcel arrived 2 days later via Royal Mail. Could not fault the service and packaging in any way”

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Posted 3 days ago

“Zatu is my first port of call for any of my boardgame or TTRPG needs or wants. Very good customer service with helpful and frequent email updates on the status of my orders, which are always shipped promptly and arrive in well packaged in superb condition. Great service and highly recommend they folks at Zatu Games.”

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Posted 3 days ago

“Excellent service.”

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Posted 3 days ago

“Really great prices and quick delivery. My only comment would it would be good to add more protection to smaller games when placed in a box with bigger heavier games”

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Posted 3 days ago

“Good game, well recei ved”

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Posted 3 days ago

Zatu Games is rated 4.8 based on 39,668 reviews