ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 2,078 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

Write Your review

Tell us how ZAP CLOTHING made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ZAP CLOTHING 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless experience and quick delivery. I received my order in 3 business days though I reside outside the UK. Well done.”

Helpful Report

Posted 2 years ago

“Overall I am happy with my purchase, delivery was fast but I am surprised that the jacket I ordered came without dust cover. I have quite a few Versace jackets and they always came with dust covers.”

Helpful Report

Posted 2 years ago

“Staff was very nice and polite, definitely would buy again! Great experience 10/10”

Helpful Report

Posted 2 years ago

“I've used Zap clothing quite a few times over the last year. Their customer service is superb and items have always been shipped fast and efficiently. On the odd occasion I've returned something that doesn't fit, their refund process has been speedy. Zap are probably my 1st choice for fashion items now, especially when they have a sale on!”

Helpful Report

Posted 3 years ago

“very cool online store, excellent support service, help and advice in placing an order. delivery came as agreed”

Helpful Report

Posted 3 years ago

“I liked your clothes, cool quality, reasonable prices, large selection. my order came on time, i like your service”

Helpful Report

Posted 3 years ago

“I love this company! Fast shipping!”

Helpful Report

Posted 3 years ago

“The goods arrived in good time. Unfortunately the jumper was to big. To return it I have to pay. This is the first shop that I brought a high end designer clothes off where I have to pay to return.”

Helpful Report

Posted 3 years ago

“Muoy excellent”

Helpful Report

Posted 3 years ago

“great support service. wonderful customer service, thanks for the quality product and timely delivery, great experience”

Helpful Report

Posted 3 years ago

“the website is easy to use, although at first I can’t figure out how to place an order, but then I understood everything, thanks.”

Helpful Report

Posted 3 years ago

“thanks for the good and polite communication with customers, the attitude is at the highest level, the quality is good, the choice is wide”

Helpful Report

Posted 3 years ago

“excellent customer service, the size chart matches and helps in choosing the right one. the quality is excellent. delivery on time”

Helpful Report

Posted 3 years ago

“Ausgezeichneter Service in diesem Geschäft, Manager antworten schnell und klar auf alle Fragen von Interesse, die Lieferung erfolgt schnell”

Helpful Report

Posted 3 years ago

“Quality shoes and fast delivery!”

Helpful Report

Posted 3 years ago

“Cancelled my order and didn’t refund”

Helpful Report

Posted 3 years ago

“Good ！！！！！！！！”

Helpful Report

Posted 3 years ago

“Good store with good service. You never have to wait long and there is usually enough in stock.”

Helpful Report

Posted 3 years ago

“excellent quality clothes, I want to buy again and again, I liked everything!!! thank you!”

Helpful Report

Posted 3 years ago

“I was all excited when I found your site located in UK selling a collection of nice designer pieces. I came across a LOEWE jacket and purchased it for US$800 with free shipping included. I was looking forward to receiving it and it finally came today but just take a peek on how this LOEWE jacket was shipped? Wrapped in plastic and wrapped in a all disheveled black plastic like some kind of knock offs. You guys didn’t even bother to pack them in a box with a hanger or at least properly folded in a box. It’s really disgusting and appalling!!!’ 😡 just look at the packaging!!! Is this what you called a designer standard store?!?! You want to be cheap about your cost then don’t offer free shipping and don’t start selling online international if you cannot afford. Even. H&M and Zara provide better shipping and packaging than your store! Shameful!!’ What an embarrassment!!! I hope everyone who plans to buy from your store look at these pics and reconsider!!! Folks! You can spend your $ elsewhere if this is the standard that this store provides. Also, they take forever to respond or the response is short, delayed and incomplete. You This is totally unacceptable what you guys are doing to international customer. Take a lesson from Belstaff Online store and emullate how they do things! That’s what I call good customer service and yes “CLASS” to ALL customers!”

Helpful Report

Posted 3 years ago

ZAP CLOTHING is rated 4.4 based on 2,078 reviews