ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 2,062 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service like always!”

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Posted 6 months ago

“Amazing!!! My very first time buying in Zap and wont be the last, product was immaculate condition, fast shipping to the US, i loved it!!!”

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Posted 7 months ago

“EXCELLENT SERVICE.”

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Posted 7 months ago

“Brilliant selection of clothes and shoes. Had just what i was looking for when every other shop was out of stock. Would definitely look here first for my next shop”

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Posted 7 months ago

“Website was so easy to use and the discounts were great. Love my purchase”

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Posted 7 months ago

“Merchandise arrived on time and in good condition”

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Posted 7 months ago

“Great quality and service.”

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Posted 7 months ago

“Tried emailing several times no response - goods reduced in price before even arrived at my house - won’t respond”

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Posted 7 months ago

“Great discount and delivery thanks”

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Posted 7 months ago

“Reliable. Fast shipping. Best prices on the web. Variety of clothing.”

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Posted 8 months ago

“Reallyyyyy disappointed I received the shoes the wrong size I requested size 39 they sent 42. Tried to get a return label they said they were not responsable for shipping back, since they are in London the shipping I paid was 90 dlls. They got to London customs and they haven’t picked it up. I called and they said they do not pick up. INow they want me to pay 198 to be taken to store. This is Soooooo Ridiculous I lost 480 dlls now.. no one seems to care!!!!!!! Think twice before buying with them!!!!”

Helpful Report

Posted 8 months ago

Dear Maria, Thank you for your review however you ordered a 8.5UK which is a 42.5EU and the correct size was shipped to you. Also, it states all returns are down the client online world-wide and the parcel has to come back to our store. We can not go and collect from UPS depos around the UK. The £198 charge is taxes which we should not have to pay if it was booked in as a return product not a purchase. We are happy to help further please can you please email info@zapclothing.com so we can come to a resolution for you. Best wishes, ZAP TEAM

Posted 8 months ago

“The despach , was on point. The product was quality and beautifully packed. I admire the sales. It was beautiful doing business with ZAP”

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Posted 8 months ago

“Zap have owed me £348 for over 6 months and still will not refund me despite advising this would be processed months ago, they ignore all my emails and phone calls AVOID AVOID DISGUSTING BEHAVIOUR FROM A REPUTABLE COMPANY, I AM TAKING THIS TO SMALL CLAIMS COURT”

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Posted 8 months ago

“Speedy delivery, reasonable price”

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Posted 8 months ago

“Good price but shipping fee is too expensive”

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Posted 8 months ago

“I went into the shop and the sales guys were really friendly, I later found out its a family run business. Gave me great advice and talked me out of buying something that didn't fit me correctly and found an even nicer piece that was cheaper, only great customer service does that. I will be definitely going back.”

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Posted 8 months ago

“Purchased a t-shirt,which unfortunately was too small.But the delivery & returns service was simple & quick.”

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Posted 8 months ago

“Zap all ways have good clothes that the reason I chose to buy from you guys i like the material.and the customer are very professional .”

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Posted 8 months ago

“Zap has always been my go to site for great customer service, quick shipping, and well packaged merchandise.”

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Posted 8 months ago

“Great clothes. Great prices and excellent service. I will now be a regular customer.”

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Posted 8 months ago

ZAP CLOTHING is rated 4.4 based on 2,062 reviews