ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 2,037 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a size 41, received a size 42. And they made me pay for shipping back to the uk after they sent me the wrong size? Diabolical. First and last time customer.”

Helpful Report

Posted 2 months ago

Hello RJ, Thank you for your review. As stated on our website under all footwear styles is that our sizing is UK sizing not US. You can use our size guide to convert UK sizing to US. This is wear the issue has come from. We are happy to do a exchange and swap the sizes over for you. I hope this infomaotion helps. Thank you ZAP CLOTHING.

Posted 2 months ago

“After searching for a pair of Christian Louboutin flip flops in the size I needed for my daughters 40th birthday, I was elated to find them on Zap. I waited eagerly for them to come. I opened the box to find a size 42 instead of a 38!! Now I can’t get a single response from anyone as how to correct the mistake. I even sent a copy of the receipt that shows a 38 was ordered!! Very sad customer service.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your review. As stated on our website under all footwear styles is that our sizing is UK sizing. We also state that we are a menswear website not womens. I hope this infomaotion helps. Thank you ZAP CLOTHING.

Posted 2 months ago

“From start to finish a 5 star service. Great product delivered quickly with great customer service. Thank you”

Helpful Report

Posted 2 months ago

“zap clothing online shop is cheaper than other online shop, delivery fast and i receive authentic product i'm satisfied shop with zap clothing .”

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Posted 2 months ago

“Great product”

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Posted 2 months ago

“This is my third time ordering from Zap Clothing. The processes fast and I receive my packages much faster than expected considering they come from another continent. Very satisfied.”

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Posted 2 months ago

“It’s going to take 9days to get my items after it’s states it takes 1-3 days”

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Posted 2 months ago

“Purchased a Balmain polo shirt on Wednesday next day express delivery for a special occasion this is now Sunday still not received contacted Zap who seemed uninterested said I would be returning not even an offer to cover return postage expected more from high end store.”

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Posted 2 months ago

“Delivery is great! Quality of clothing and authenticity always top notch! I highly recommend Zap Clothing.”

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Posted 3 months ago

“Really love the product range. Great online customer service”

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Posted 3 months ago

“Fits very well.”

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Posted 3 months ago

“Visited Zap Clothing for the first time a few days ago and they were very pleasant, welcoming and very helpful. I found everything I was looking for and the sales person went over and beyond to help me. I will definitely be shopping here again and would definitely recommend this to anyone looking for quality branded clothing.”

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Posted 3 months ago

“Wonderful service...would recommend zap to God lol”

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Posted 3 months ago

“Top website to buy from, 100% recommend. Fast delivery aswell, can’t ask for anymore.”

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Posted 3 months ago

“First time shopping with zap. Honestly so impressed. Delivery was quick. Goods were packed really well so as to protect them. When I called in about an exchange the lady was polite, and helpful. The whole process of shopping with them has been a joy. I’m looking forward to shopping here again, would definitely recommend.”

Helpful Report

Posted 3 months ago

“Excellent service, good quality clothes”

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Posted 3 months ago

“The service and product was great, I will definitely be ordering again and would recommend this website to anyone. Thank you.”

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Posted 3 months ago

“Lovely items you provide”

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Posted 3 months ago

“Parcel Diddnt come next day when paid for and no tracking number therefor Diddnt know which day to be in for it so missed my delivery”

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Posted 3 months ago

“Found the jacket I wanted in my size with an extra 15% discount on first order. Great packaging, fast and the jacket itself is top quality. I highly recommend ZAP ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 months ago

ZAP CLOTHING is rated 4.4 based on 2,037 reviews