ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 2,087 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,087 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 8th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish, website easy to use and delivery very prompt”

Helpful Report

Posted 7 months ago

“SUPER SUPER ⭐️⭐️⭐️⭐️⭐️ SUPER Price SUPER fast delivery Pleasure to shop with many thanks 🤩”

Helpful Report

Posted 7 months ago

“Good company with people who seem to care about getting the orders right. I have ordered many items with them and have had no issues. They even contacted me when they thought I made a mistake on a purchase and refunded me. A good company with good service that I highly recommend.”

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Posted 7 months ago

“Do not order from this place. It’s a fraud. I’ve ordered from every online retailer but when I ordered from them they sent an email asking for my driver’s license or a copy of my utility bill.”

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Posted 7 months ago

“Always has the latest and best brands and always knowledgeable about the clothing! I have shopped here for 20 years and they are always my go to place .”

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Posted 7 months ago

“Excellent selection and fantastic service in store. Thoroughly recommend for menswear.”

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Posted 7 months ago

“Zap has a great array of clothing, they clearly have great buyers. It’s my go to place to get stuff. I buy a lot online with them and have not had any issues with delivery. Been shopping there since I moved into the area.”

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Posted 7 months ago

“Perfect service like always!”

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Posted 7 months ago

“Amazing!!! My very first time buying in Zap and wont be the last, product was immaculate condition, fast shipping to the US, i loved it!!!”

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Posted 8 months ago

“EXCELLENT SERVICE.”

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Posted 8 months ago

“Brilliant selection of clothes and shoes. Had just what i was looking for when every other shop was out of stock. Would definitely look here first for my next shop”

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Posted 8 months ago

“Website was so easy to use and the discounts were great. Love my purchase”

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Posted 8 months ago

“Merchandise arrived on time and in good condition”

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Posted 8 months ago

“Great quality and service.”

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Posted 8 months ago

“Tried emailing several times no response - goods reduced in price before even arrived at my house - won’t respond”

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Posted 8 months ago

“Great discount and delivery thanks”

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Posted 8 months ago

“Reliable. Fast shipping. Best prices on the web. Variety of clothing.”

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Posted 9 months ago

“Reallyyyyy disappointed I received the shoes the wrong size I requested size 39 they sent 42. Tried to get a return label they said they were not responsable for shipping back, since they are in London the shipping I paid was 90 dlls. They got to London customs and they haven’t picked it up. I called and they said they do not pick up. INow they want me to pay 198 to be taken to store. This is Soooooo Ridiculous I lost 480 dlls now.. no one seems to care!!!!!!! Think twice before buying with them!!!!”

Helpful Report

Posted 9 months ago

Dear Maria, Thank you for your review however you ordered a 8.5UK which is a 42.5EU and the correct size was shipped to you. Also, it states all returns are down the client online world-wide and the parcel has to come back to our store. We can not go and collect from UPS depos around the UK. The £198 charge is taxes which we should not have to pay if it was booked in as a return product not a purchase. We are happy to help further please can you please email info@zapclothing.com so we can come to a resolution for you. Best wishes, ZAP TEAM

Posted 9 months ago

“The despach , was on point. The product was quality and beautifully packed. I admire the sales. It was beautiful doing business with ZAP”

Helpful Report

Posted 9 months ago

“Zap have owed me £348 for over 6 months and still will not refund me despite advising this would be processed months ago, they ignore all my emails and phone calls AVOID AVOID DISGUSTING BEHAVIOUR FROM A REPUTABLE COMPANY, I AM TAKING THIS TO SMALL CLAIMS COURT”

Helpful Report

Posted 9 months ago

ZAP CLOTHING is rated 4.4 based on 2,087 reviews