ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 2,077 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service came early and quickly was exactly what was advertised couldn’t be happier will but again thank you”

Helpful Report

Posted 2 years ago

“Have had several transactions both purchase and selling. Quality and great service always. Fantastic product at a great price. Super fast shipping and very responsive correspondence with customer support.”

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Posted 2 years ago

“Great experience with customer service. It was very attentive and transparently answered all my questions. Fast service! Was in great condition and was shipped overnight. Would order again!”

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Posted 2 years ago

“Professional and rewarding experience from start to finish. Absolutely excellent. They were very helpful. Very good packaging as well. I recommend all my friends and family.”

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Posted 2 years ago

“Communication and the transaction went very smooth. Overnight shipping. These guys are the real deal. Amazing customer service and it is exactly what I was looking for. I’m extremely happy with everything and would highly recommend doing business with this store.”

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Posted 2 years ago

“Very fast shopping, item just as pictured, very happy with order, will be shopping again!!”

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Posted 2 years ago

“Excellent service from start to finish. Fast shipping. This is a high standard for customer service. I'd definitely do business here again.”

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Posted 2 years ago

“Everything was great! I loved the quality of the material and was extremely happy with the customer service, speed, and your user-friendly website. Thank you so much for making this such an enjoyable experience!”

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Posted 2 years ago

“Response time has been excellent and we will continue to do business with you in the future. Highly recommend this business!”

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Posted 2 years ago

“The entire team I worked with was both patient and professional. Customer service was very kind and patient while waiting on our final order. I cannot thank you all enough!”

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Posted 2 years ago

“Excellent service always friendly & helpful”

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Posted 2 years ago

“Item delivered fast and great item very pleased”

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Posted 2 years ago

“DO NOT BUY FROM THIS RETAILER. I purchased a pair of designer shoes from Zap Clothing just four months ago and the soles of the shoes are literally breaking in half. Zap Clothing has adamantly denied any responsibility, said it was my doing and will not offer any sort of resolve for the clearly defective product. An overall horrible customer service experience. Furthermore, the shoe manufacture will not guarantee AUTHENTICITY of the product because Zap Clothing is NOT AN AUTHORIZED RETAILER. They could very well be selling counterfeit product! By all means, do NOT buy from Zap Clothing. You could be out hundreds and potentially thousands of dollars if you face any issues with your expectedly designer product.”

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Posted 2 years ago

“Package claimed to be delivered but never was”

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Posted 2 years ago

“I am so impressed with the quality and accuracy of my order, and how fast it was processed! I will definitely be using them again!”

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Posted 2 years ago

“Excellent service and very fast delivery Thank you”

ZAP CLOTHING 5 star review on 2nd October 2022

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Posted 2 years ago

“Good shop”

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Posted 2 years ago

“I have ordered several times and I have always been pleased. Thank you for a great product. I will buy again!”

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Posted 2 years ago

“Prices are good, orders are promptly filled, and their clearance prices are awesome! Very easy to place an order.”

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Posted 2 years ago

“I'm a repeat customer, I would usually give a 5 star rating! However this time I bought a Fendi denim jacket as a gift to give someone, from my experience it should have come with the usual Fendi packing or Findi bag. However it come in a Fendi plastic bag which was not the actual bag as it had a different discription to the actual product. Disappointed this time.”

Helpful Report

Posted 2 years ago

ZAP CLOTHING is rated 4.4 based on 2,077 reviews