Your Survey Ltd Reviews

Name: Your Survey Ltd
Rating: 4.64

4.6 Rating 636 Reviews

97 %

of reviewers recommend Your Survey Ltd

Company Reviews

Metrics

4.6

Based on 636 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

Phone:

0845 299 6304

Email:

sales@homeandbuildingsurveys.co.uk

Your Survey Ltd 5 star review on 16th May 2017

Anonymous

Anonymous // 01/01/2019

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“Quick, friendly service. Had some confusing over sizing and surveyor went back to redo.”

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Posted 8 years ago

“Very happy with the service and received excellent survey report.”

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Posted 8 years ago

“I am intending to buy a small terrace house in Newcastle-u-lyme Town centre. I read reviews about your company, which helped me to gain trust and encouraged me to choose your service. The Surveyor, Caroline Furnell used her expertise and experiences to exam the properties thoroughly, paying close attention to detail, involving many aspects of the building, providing a detailed analysis, producing an excellent report. Yes, I have had a great time with your survey, and I fully recommend your company to anyone. I emphasis that not only is the service good, but it is also a good value for money.”

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Posted 8 years ago

“Pleased with the report but would have liked it also to have had a simple rundown of areas that need attention”

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Posted 8 years ago

“Appears to ave covered all aspects.”

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Posted 8 years ago

“This is the second time I have used your company for a full structural building survey. I would however, appreciate, as I am not a builder, a drawing or two showing points on question. For example, where or what are parapets? Indicating where damp is”

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Posted 8 years ago

“Quick and efficient. Detailed useful survey. Thank you.”

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Posted 8 years ago

“Quick and easy to arrange. Survey received back within a few days. No complaints. Would recommend.”

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Posted 8 years ago

“Having had poor service from another survey company who I decided not carry out the work it was a pleasant experience to be dealt with in a pleasant and efficient manor. No complications just did the job that was needed”

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Posted 8 years ago

“Very easy to book and confirm with dates available within a week. Disappointing that I had to phone and chase my report, which wasn't released due to my T&Cs not being uploaded. However, when I did it was remedied straight away and the service was great! I'd recommend, it was hassle free and as a first time buyer that gave me confidence I'd made the right choice. Thanks!”

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Posted 8 years ago

“Very quick and great value for money service. Would recommend to anyone”

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Posted 8 years ago

“Easy to arrange service. Survey sent by email within 3 days .Results in report form easy to follow .Would use again”

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Posted 8 years ago

“Not the first time I have used Your Survey Ltd. A good, comprehensive report. The latest survey had a few assumptions made due to access problems but this was not an issue created by the surveyor.”

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Posted 8 years ago

“Very rapid response to my request for a survey on the property I wanted to buy. The survey was emailed to me within a couple of days. The report was very in depth and provided valuable information using terminology everyone can understand.”

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Posted 8 years ago

“Having carried out a comparison on www.localbuildingsurveyor.co.uk, Your Survey came out the cheapest by £100. I rang to enquire why they were so much cheaper and was advised this was due to the fact the surveys were outsourced. I booked and paid for the survey over the phone. The receipt and confirmation of the booking were emailed to me promptly and the survey carried out in a timely manner. The report was emailed to me by the end of the same week and was a comprehensive document. Would definitely recommend.”

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Posted 8 years ago

“When I initially enquired about how long it would take for a surveyor to go and view the property I was given the impression that it would be no longer than a week but the appointment was booked 11 days in the future. I was asked to fill in and sign t & c which I returned on the same day 17th May as I thought the provisos stated that the survey could not take place until I did. The visit was on the 27th May, because of Bank Holiday I allowed some more time than the 2-3 working days before I contacted the surveyor when I had not received the report ie 3rd June. The surveyor told me it was done but had not been sent as I had not filled in the t & c form. She did say she had been having problems with her email. I re sent the form and then she sent the report. I'm concerned that had I not made contact I would still be sitting waiting for it as no one had alerted me to the problem. i would have liked a hard copy of the report as it is quite a difficult document to keep referring back digitally. if you could send me a hard copy it would be very helpful. Thank you”

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Posted 8 years ago

Hi Barbara, the surveyors availability and the inspection date can vary as we have to arrange access to the property when its convenient for the vendor (current owner). you were made aware of this on your receipt which detailed the inspection date which you had ample time to query if you were not happy with the date arranged. the surveyors aim to send reports within 3-5 working days not 2-3, this is only an aim, yes it sometimes can be quicker and sometimes a little later. You had your inspection 10 days after you instructed and your report 5 working days after the inspection. The (2 star) review seems harsh as you were provided with a good service I'm not sure i understand the issue? I have also since sent you a hard copy of the repot in the post, I hope this helps. Thank You.

Posted 8 years ago

“I would have liked to be able to talk to the surveyor, before the site visit; this way I think I could have refined the brief and achieved more out of the process. I did submit a couple of questions with my returned application but these were not dealt with. The on-line process is quick and convenient, and a good price, but another time I might prefer a direct contact.”

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Posted 8 years ago

“YourSurvey were quick and efficient and the report was clear and delivered ahead of schedule. No complaints”

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Posted 8 years ago

“Myself and my partner are buying a house for the first time - a beautiful period property. When the survey report came back there were a few things we didn't understand. Tony called me back to discuss these points - he totally put my mind at rest. He was patient and explained things a number of times until I understood. We were on the phone for a good 45 minutes whilst he ensured I was clear on everything. I would recommend this surveyor to anyone - he was fantastic - helpful, detailed and clear.”

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Posted 8 years ago

“Excellent service. Surveyor gave feedback of his findings immediately after the survey, had been carried out, as promised.”

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Posted 8 years ago

Your Survey Ltd is rated 4.6 based on 636 reviews