Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. They had run out of stock on the item listed, but refunded and came back with alternatives. Delivered within three days. Perfect, thank you.”

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Posted 7 years ago

“I placed my order it was delivered very quickly, good quality fare price”

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Posted 7 years ago

“Très bonne équipe. Envoi rapide.”

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Posted 7 years ago

“Replacement surround for 12ft trampoline is great, but very expensive. For £60 extra could have had a whole new trampoline!”

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Posted 7 years ago

“Quick delivery, trampoline is now fixed and I have happy kids 😀”

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Posted 7 years ago

“Great product; easy to inflate; good price. The children love it!”

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Posted 7 years ago

“Have not received the product”

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Posted 7 years ago

“Product seems fine but the instructions are AWFUL! There are all sorts of errors in them that generally make the build process much more difficult than it need be. As an accomplished builder of flat pack 'stuff', I've never encountered such poor instructions. Please speak to whoever is responsible for them!”

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Posted 7 years ago

“I haven't received my goods and have emailed Customer Service 3 times now and still no responses!”

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Posted 7 years ago

“Prompt delivery, robust construction, one happy thirteen year old. However, be warned, I'm reasonably practical and it took me seven hours to assemble. Once the frame was assembled the rest was fairly straightforward, but the instructions are sufficiently vague on the frame assembly that it becomes similar to doing the baked bean jigsaw. Everything is well engineered, but the manual should be idiotproof. For assembly, in addition to the required tools I would recommend either a large quantity of alcohol or a straight jacket, or even both.”

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Posted 7 years ago

“Very quick good quality good product”

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Posted 7 years ago

“Good service, prompt and gave value. Product (net for a 14ft jumped oval) though was not as good as original item less well made and less robust, did not use same fittings... a bit disappointed by that.”

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Posted 7 years ago

“Very pleased to source spares for my trampoline. Disappointed that cost is relatively high.”

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Posted 7 years ago

“Brilliant service, went out of their way to help me. Second time of ordering and quick delivery”

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Posted 7 years ago

“Quick service and easy to order”

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Posted 7 years ago

“I ordered two parts - one arrived fine, the other was sent the in the wrong size. I phoned at the weekend, left a message which was returned first thing Monday morning. The correct part arrived first thing Tuesday and the others taken away. OK, a mistake was made, but I couldn't have asked for a better correction. The whole process from ordering through to delivery was quick, efficient and easy.”

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Posted 7 years ago

“Very helpful staff. Quick free delivery. The oval 8x11.5ft trampoline is perfect for our tiny garden whilst being long enough for my daughter to practice her tumbling skills. No instructions came with it so we had to get them online and they weren't the clearest to follow. But only a few minor disagreements during the build so can't have been too difficult....”

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Posted 7 years ago

“Great product and certainly appears well made and durable. The instructions do take a little deciphering but just let common sense prevail and you should be fine. As an aside, this can be put together by one person without too much difficulty despite what the instructions say.”