Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been recommending to friends. We had an issue with the ropes fraying, but jumpking has been super fast to fix the issue and replace the ropes on our ufo swing.”

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Posted 1 year ago

“Good product Instructions not worth the paper they are written on. Customer support non existent”

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Posted 1 year ago

Dear Matthew, I am very sorry to read this. I cannot see that you have called or emailed in regarding a problem with the build. I will call you today to offer help if you still require it. Amanda

Posted 1 year ago

“Snelle en duidelijke info bij vragen. Goeie kwaliteit”

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Posted 1 year ago

“Bairns loved the swing easy to build”

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Posted 1 year ago

“Great products and excellent customer service. I received a call to check I had ordered to correct model, something which simply doesn't happen anymore. Well done”

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Posted 1 year ago

“Really helpful. Great service. Highly recommended.”

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Posted 1 year ago

“Great trampoline”

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Posted 1 year ago

“Excellent product Fast delivery Would definitely recommend this company 👌”

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Posted 1 year ago

“Great service with sorted out my delivery thank you so much”

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Posted 1 year ago

“Product is perfect just assembly instruction it's not clear and few times hard to assembly but after that kids are very happy.”

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Posted 1 year ago

“Great product.❤ A very nice seller.👍 The package was sent very quickly. ❤️Thank you 100%and I recommend it”

Jumpking.eu 5 star review on 10th August 2023

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Posted 1 year ago

“Excellent service , good advice from customer service and fast efficient delivery”

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Posted 1 year ago

“Absolutely amazing such a quick dispatch and great communication all the way through. The trampoline is the 17ft x 14ft jump pod and the kids love it we have 6 kids with 2 that are gymnasts/cheerleaders so perfect to practice there tumbles on”

Jumpking.eu 5 star review on 8th August 2023

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Posted 1 year ago

“Prompt delivery. Easy to assemble. Looks great and has the WOW factor. Children love it and so do the adults 👍😃”

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Posted 1 year ago

“Absolutely fabulous! Solid as a rock, excellent design, bit fiddly to build but take your time and it's well worth it.”

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Posted 1 year ago

“Excellent price, quick delivery, good communication”

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Posted 1 year ago

“Overall happy, arrived quickly, my little girl loves it. Dissapointed that the handle bar came ripped.”

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Posted 1 year ago

Deary Hayley, Very sorry to see that one of the foams arrived torn on your mini bouncer. We are sending 3 foams out to you under warranty, they should arrive by Saturday. I will email you the tracking details. Amanda

Posted 1 year ago

“I ordered a trampoline costing over £800 For my daughters 9th Birthday , delivery was the end of July . I got a call saying they had 2 of my trampolines in stock but the boxes were damaged, but trampolines we're fine and,did I want one of them as delivery would be the next day ,Thursday 20th of July which was actually my daughters birthday. So I said yes , we started putting it together and Realised there was multiple parts missing....... Got in touch with jumpking and they sent the missing parts out next day delivery which should have been on the Saturday but they never came till the Monday . The Trampoline is brilliant and Customer service lady was 10/10 . Just Don't accept a damaged box as it was very frustrating and took 6 more days till we could actually build it for the birthday girl.”

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Posted 1 year ago

“I bought some spares for an older model trampoline and everything arrived very quickly.”

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Posted 1 year ago

“A great company to deal with, prompt delivery and good communication.”

Jumpking.eu 5 star review on 26th July 2023

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Posted 1 year ago

Jumpking.eu is rated 4.3 based on 1,899 reviews