Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service, I know COVID 19 is in place but no help whatsoever for refunds... Phone says send email to customer services I’m still waiting after 2 weeks for a response ...”

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Posted 4 years ago

“Placed order online & received goods very quickly. Amazing in this current time. Excellent service!”

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Posted 4 years ago

“Great product, quick service. Highly recommend”

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Posted 4 years ago

“We ordered parts for our trampoline at the end of march but we are still missing bits of our trampolining parts order. Some cake some didn’t. We have emailed you twice chasing the missing bits and have not even had a response. The trampoline was for our daughters 7th birthday on 16th April which will now be ruined if we don’t get the parts. The photo shows the missing poles.”

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Posted 4 years ago

“my granddaughter absolutely loves this trampoline , very sturdy ,safe and reasonably priced , also delivered promptly , keeping her occupied during the lockdown”

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Posted 4 years ago

“Really fast delivery however I found the delivery charge quite expensive. The item I bought was 10 pound cheaper on this site than on another”

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Posted 4 years ago

“Very sturdy and spacious. My two children (aged 3 and 4) love it and there’s plenty of room for them both. Easily get one or two more children in there.”

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Posted 4 years ago

“Great company. Easy to deal with.”

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Posted 4 years ago

“Very happy with the service very quick and arrived a day before it should have. Will definitely use again.”

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Posted 4 years ago

“Great service and product.”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Great quality. Swift and efficient service- thank you.”

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Posted 4 years ago

“Fast delivery and well packaged. Quality product and Happy with very reliable service.”

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Posted 4 years ago

“Excellent service, quick delivery and a brilliant trampoline. Thank you Jumpking for making lockdown bearable!”

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Posted 4 years ago

“Brilliant from start to finish!”

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Posted 4 years ago

“A great choice to pick from and swift service when ordered.”

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Posted 4 years ago

“Ordered items. Excellent prict, easy to order, came really quickly and well packaged. Thank you”

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Posted 4 years ago

“Received and happy with the product”

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Posted 4 years ago

“14ft Trampoline- Even though we ordered during “lockdown” we had delivery within 3 working days, very easy to put together, delivered in perfect condition”

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Posted 4 years ago

“I ordered a 14ft bed 96/8.5 . I was sent one which had 90 "D" rings on it after several phone calls and emails I have still not been contacted about the replacement which I'm expecting. I've not been contacted even to acknowledge that it is being dealt with., and was surprised to be given this opportunity to give a review on the service. Just a message or email would go along way!”

Helpful Report

Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews