Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 12th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company - secure website for ordering and great communication prior to delivery. Excellent courier service used for delivery.”

Helpful Report

Posted 1 year ago

“Been trying to reach some one in customer service; the trampoline was delivered incomplete with only 3 of the 4 boxes being delivered. Have emailed and left voice messages no one has hot back. Delivery company requires sender to raise issues!”

Helpful Report

Posted 1 year ago

“Delivery kot received”

Helpful Report

Posted 1 year ago

“Arrived promptly, and we are very pleased with the trampoline. Relatively easy to assemble. Has kept the kids busy over half term.”

Helpful Report

Posted 1 year ago

“Superb service and great product”

Helpful Report

Posted 1 year ago

“Great service - fast and efficient delivery. Trampoline was easy to assemble and my two girls absolutely love it!!!”

Helpful Report

Posted 1 year ago

“I have placed an order for a new net on 17 May and I'm still waiting for update on delivery (2 weeks later).”

Helpful Report

Posted 1 year ago

“Excellent sturdy and as described , very pleased with our purchase. If being particular there were a couple of Scranton the framework , but this didn’t stop us getting it up as wouldn’t hinder the performance. Out 11 year old gymnastics daughter is thrilled snd can’t keep off it . Worth every penny”

Helpful Report

Posted 1 year ago

“Quick delivery”

Helpful Report

Posted 1 year ago

“It is utterly brilliant! Our granddaughters absolutely love it.”

Helpful Report

Posted 1 year ago

“Bonjour, Bon produit , une notice en francais aurait été appéciée. Livraison rapide.”

Helpful Report

Posted 1 year ago

“Good trampoline, some nice improvements since I bought the last one. However some parts were damaged and despite two emails to customer service I’ve yet to get a reply.”

Helpful Report

Posted 1 year ago

“Fantastic quality trampoline. Kids are very happy. We had one issue with the netting having a rip in it and after contacting them they sent a replacement out.”

Jumpking.eu 5 star review on 24th May 2023

Helpful Report

Posted 1 year ago

“Brilliant customer service. They were proactive in checking the replacement net I ordered was the correct fit for my trampoline. New net delivered quickly and fitted perfectly.”

Helpful Report

Posted 1 year ago

“Have not yet received the product so cannot comment. We ordered on the 10/05 . Our order number is 1000048212 Please can you look into it Regards”

Helpful Report

Posted 1 year ago

“I ordered a new net for my trampoline. Jumpking noticed that I had ordered a different one than last time and took time to contact me to enquire whether it was the correct one for my trampoline. It was the wrong one so they helped me to get the correct one. The product arrived in good time, was well packaged and the quality was excellent. Thank you Jumpking.”

Helpful Report

Posted 1 year ago

“Great price, fast delivery”

Helpful Report

Posted 1 year ago

“Much appreciated the time to ensure we had the right size trampoline cover. Much appreciated!”

Helpful Report

Posted 1 year ago

“They know their stuff and are very efficient”

Helpful Report

Posted 1 year ago

“Jumpking customer service is excellent. I ordered the wrong item and was helped very efficiently to get the right part. Thank you.”

Helpful Report

Posted 1 year ago

Jumpking.eu is rated 4.3 based on 1,892 reviews