Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a replacement net for our ovalpod. It took months to come into stock and customer services weren’t that helpful- wouldn’t reserve one or give a date for new stock. When it arrived the new net was totally different to the original. Much lower quality and clearly they have cut corners to save money. There is no reinforcement along the bottom of the net and it comes with cheap cord to tie it down. Really substandard and not the quality we would expect from Jumpking. It now says the net has to be replaced every year! Won’t be buying Jumpking in the future.”

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Posted 4 years ago

“Prompt and courteous service. Postage rates very reasonable.”

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Posted 4 years ago

“Have tried to contact several times but no response”

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Posted 4 years ago

“I pre-ordered the UFO swing. It came when it stated it was due to arrive. Communication from Jumpking was good.”

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Posted 4 years ago

“Product as described. Great price. Delivery was easy, clear timings. Would recommend. Didn't hear back from customer service about a query I had but this was in the middle of COVID so not normal times!”

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Posted 4 years ago

“Ordered easily. Received quickly. Good quality item.”

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Posted 4 years ago

“Great to get a replacement net for the kid's trampoline as nowhere else seemed to stock it.”

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Posted 4 years ago

“Very helpful customer service. item dispatched quickly and all in order. Thank you.”

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Posted 4 years ago

“Very pleased with the result, I bought a 12ft by 8 ft rectangular trampoline , fairly easy to construct and kids love it”

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Posted 4 years ago

“The ordering process was very simple. It was a pre-order and the estimated delivery date was very precise so very happily received the trampoline when expected. They have good prices, provide good updates and the goods we received were of the highest quality. Fully recommend using this company.”

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Posted 4 years ago

“Trampoline delivered as promised, not too hard to put together (mum and 2x kids) very pleased with purchase”

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Posted 4 years ago

“Super happy with our purchase, great communication. We pre- ordered and was kept up to date and it arrived on our sons birthday! Amazing service thank you!”

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Posted 4 years ago

“The quality of the swing was quite good. I had some issues with the alignment that of the holes for the bolts. One of the holes was out by an inch. I had to drill new holes. Got the whole assembly together and it looks great.”

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Posted 4 years ago

“Very good, arrived on time and had good stock when other providers did not.”

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Posted 4 years ago

“Very efficient service & good quality products. Wouldn’t hesitate to recommend them.”

Jumpking.eu 5 star review on 4th July 2020

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Posted 4 years ago

“great product. we have had a 14ft trampoline for 5 years and the kids love it. we had to replace the net after a tree fell on it, and the replacement one was not quite the same fit, but close enough. customer services very helpful. Thanks”

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Posted 4 years ago

“Was kept updated on progress of stock.”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Quick delivery, no missing parts. I had some difficulty puuting together called customer service but still not had a call back.”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews