Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really happy with my ovalpod trampoline which we have had for several years now. Have just replaced the net for the second time and I do understand that these parts will get damaged and need replaced. It does seem that the price of £99 is excessive though for a replacement net. I don't mind paying a fair price but don't think this price reflects the quality of the product.”

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Posted 7 years ago

“Our trampoline arrived within 2 days of ordering it! My husband put it up by himself and it didn't take him too long. The kids love it.”

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Posted 7 years ago

“Very fast delivery”

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Posted 7 years ago

“Not even had goods so can't comment”

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Posted 7 years ago

I am sorry to hear that the order we sent to you on 8th May by Royal Mail has not yet arrived. Please do call on 01473 747792 if they do not arrive soon and I will dispatch some more. Thank you. Amanda

Posted 7 years ago

“Good service easy to put together”

Jumpking.eu 4 star review on 11th May 2017

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Posted 7 years ago

“Excellent customer service. The representatives were knowledgable and helpful. The trampoline itself is great. The only negative was the instructions - they were largely picture based and somewhat tricky to follow. My daughter and my partner were outside for ages trying to put it up and only managed it once I intervened and tool control of the situation!”

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Posted 7 years ago

“quick delivery, product as expected.”

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Posted 7 years ago

“I already receive my trampoline, all ok. Only that the order has taken quite a while to arrive”

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Posted 7 years ago

“We have had our trampoline for over 8 years and, although we have changed the net, we have been very happy with the quality.”

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Posted 7 years ago

“Fast service. Good well made product. Easy to assemble. Appears durable.”

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Posted 7 years ago

“We needed to replace the bed for our trampoline after mice got at the old one over the winter. The website allowed us to easily identify the correct replacement and the new one arrived quickly.”

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Posted 7 years ago

“Really good customer service. I ordered a brand new net for our five year old trampoline and it looks as good as new again. Fab service.”

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Posted 7 years ago

“Tent looks more expensive compared to price paid .”

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Posted 7 years ago

“delivered with boxes all damaged luckily no parts could be easily damaged and came with no instructions. Spent an age online trying to find a video or download of said instructions for the oval jump king then gave up tried calling but you only answer between 9am and 11am. currently trying to suss it out myself which im sure wont be that difficult in the end but all could of been avoided quite simply”

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Posted 7 years ago

“Arrived on time all parts present. Tuffnells made excellent delivery.”

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Posted 7 years ago

“Fastest shipping ever experienced! Very polite customer service.”

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Posted 7 years ago

“The service was excellent.”

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Posted 7 years ago

“Excellent except the zip broke within 24 hours”

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Posted 7 years ago

“Item was exactelly as it was described,fast delivery”

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Posted 7 years ago

“Jumpking were very efficient in the order process and dispatching. The trampoline arrived on time as expected.”

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Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews