Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order arrived quickly, but the net I ordered did not fit the trampoline I have, trying to get hold of them to get it returned and refunded almost impossible”

Helpful Report

Posted 4 years ago

“Has a lot of different things that I needed for the trampoline very well priced and quick delivery will definitely be coming back for more items when I need them 😃”

Helpful Report

Posted 4 years ago

“Wow Best £800 ive spent in years Apparently I’m the best Dad in the world 🌍 EVER”

Helpful Report

Posted 4 years ago

“An amazingly huge rectangular trampoline. Easy to construct. Fast delivery & brilliant trampoline! A very happy family!”

Helpful Report

Posted 4 years ago

“Very happy with our purchase”

Helpful Report

Posted 4 years ago

“I am Really disappointed the order i received is not the same one i placeed. so please if you charged a lot from customer please send the right order. its waste the pole for my trampoline”

Helpful Report

Posted 4 years ago

“Wrong size springs sent so I emailed the individual listed on my invoice. Have received one email in two weeks and still waiting for confirmation of replacement. Terrible customer service”

Helpful Report

Posted 4 years ago

“Seem to be efficient.”

Helpful Report

Posted 4 years ago

“I PURCHASED A REPLCEMENT NET JUST BEFORE LOCKDOWN WHEN IT CAME IT IS TO SHORT FOR OUR TRAMPOLINE SEVERAL MESSAGES SENT TO ASK IF I CAN RETURN IT AND NO RESPONCE VERY DISSAPONINTED”

Helpful Report

Posted 4 years ago

“Very pleased with it.”

Helpful Report

Posted 4 years ago

“Quality product, quick delivery and very helpful customer service department when I had a query about which net I would require, very impressed”

Helpful Report

Posted 4 years ago

“Very happy with the 9 x 13ft trampoline, sturdy and great bounce! Easy enough to put together and had all parts in the 3 boxes. Obvs had to wait quite a while for delivery because of Covid-19 but was made aware of this before buying. Think Jumpking did the best they could in difficult circumstances.”

Helpful Report

Posted 4 years ago

“Probably the best trampoline we've had and definitely the strongest. No corners cut with these, theyre solid and made from quality materials. Not cheap, but you get what you pay for. We ditched the instructions after a couple of minutes and just used common sense to put it up, so thats the only minor gripe. Would definitely recommend”

Helpful Report

Posted 4 years ago

“Very sturdy worth the money would buy again”

Helpful Report

Posted 4 years ago

“Ordered replacement net for 15x10’ oval trampoline. Quick delivery, good net. Very efficient service.”

Helpful Report

Posted 4 years ago

“Took 6 weeks from ordering but once it was in the country, dispatch was very quick. Would have appreciated an update emails in between ordering and delivery to reassure me that my money was safe. Excellent 14ft x17ft trampoline though. Really worth the money.....and the wait! Easy to construct.....with 3 of us! Kids very happy.”

Helpful Report

Posted 4 years ago

“Slick service”

Helpful Report

Posted 4 years ago

“Website helps make sure I picked the right replacement safety net e.g. if you have a blue surround, get the "deluxe" version etc. Net arrived promptly and fitted perfectly.”

Helpful Report

Posted 4 years ago

“Had a hard time finding older trampoline spare parts - ended up finding it via a google search raised link. Otherwise good e-payment portal and prompt delivery. Happy.”

Helpful Report

Posted 4 years ago

“Great product at a very reasonable price, very fast delivery. What more could I want”

Helpful Report

Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews