Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Amanda was very professional in my dealings with jumping.”

Helpful Report

Posted 5 years ago

“Great service, fast delivery with everything you need!”

Helpful Report

Posted 5 years ago

“Excellent, quick service.Thank you.”

Helpful Report

Posted 5 years ago

“Quick service and good quality”

Helpful Report

Posted 5 years ago

“I contacted Jumping as I needed a replacement net for our trampoline bought from a retailer that I couldn't see on their website. They sent me a link to purchase it within 24hrs. We have had the trampoline for 4 years now and it has had so much use by our children now aged 7 and under. Great purchase with good value and good value replacement parts.”

Helpful Report

Posted 5 years ago

“Quick delivery. Excellent service.”

Helpful Report

Posted 5 years ago

“The items ordered were delivered promptly. The quality is suitable, it is what it is. Relatively cheap and consumable, to ensure repeat sales.”

Helpful Report

Posted 5 years ago

“Quick delivery, great replacement 10ft trampoline net, for our 5 year old trampoline. Trampoline looks great again.”

Helpful Report

Posted 5 years ago

“Great service Trampoline was ordered on a Sunday evening and delivered on the Thursday with no inconvenience Outstanding”

Helpful Report

Posted 5 years ago

“Not an identical replacement net as expected given that it came from the manufacturer's sole distributor. That said it is a tight fit. Could have been better with instructions because if you are unaware like I was you could easily have to untie the net from the trampoline and start again to have a loose enough fitting for there to be enough fabric to go around.”

Helpful Report

Posted 6 years ago

“I have yet to open the packaging so can't comment on the product, however the customer service is exceptional. Great advice on the phone prior to ordering and really helpful that they were able to delay delivery to a day I could be in (rather than next day).”

Helpful Report

Posted 6 years ago

“I found jumpking very easy and helpful to deal with after a confusion on my part over a trampoline bed cover size. They replaced very quickly and efficiently with the correct size.”

Helpful Report

Posted 6 years ago

“subsequent to my first review I contacted the company about the problems fitting the nylon cover over the foam on the handle which had become torn in the process. Amanda phoned me and within 3 days we had received a new already assembled part. Excellent service. Our grandson loves the trampoline”

Helpful Report

Posted 6 years ago

“Purchased a voucher to use but never had time to come in and use”

Helpful Report

Posted 6 years ago

“Great company, fast delivery. I’ll buy a trampoline next time!”

Helpful Report

Posted 6 years ago

“Item was easy to order and came within 4 days. Good service”

Helpful Report

Posted 6 years ago

“Delighted daughter on Christmas Day. Her oval trampoline is excellent.”

Helpful Report

Posted 6 years ago

“Love, love 💕 built well and kids having great fun! Only point was we bought package that included cover and didn’t arrive. Hoping it comes soon?”

Helpful Report

Posted 6 years ago

“Very helpful over phone. Fast delivery. Have not had time to put up yet so can't review product yet!”

Helpful Report

Posted 6 years ago

“Delivery and customer service was fast and brilliant not opened produt yet as its for christmas but positive feed back on everything else.”

Helpful Report

Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews