Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trampoline is great and Jumpking have been efficient in dealing with any questions. Trampoline frame arrived slightly damaged and connecting holes were drilled too large for the screws provided. Packaging inside had been opened, but once erected, trampoline has been perfect for my kid. When reported, jumpking were extremely efficient in dealing with the issues, offering to replace the frames and proactively sending out new screws which were the correct size. Mistakes happen. Issues with products can persist, but what matters most is the human behind the product/company that works to resolve the issues - and for that I highly recommend Jumpking because they’ve been fantastic.”

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Posted 3 years ago

“Ordered a 6x9 and it is perfect. The kids love it. The springs are just right and allow plenty of bounce. Trampoline is also solid. Very impressed”

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Posted 3 years ago

“Prompt delivery, easy ordering system. My only criticism was with the courier themselves because we were notified the trampolining was coming (only given a timescale of ‘before 6’). We waited in all day and the at 5pm the date on the tracking system changed to the following day. Fortunately my parents could wait for it because I had to go to work. A more accurate delivery time would be helpful. Other than that absolutely spot on.”

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Posted 3 years ago

“Très bon échange avec Mme Christine. Livraison rapide via transporteur, le trampoline est arrivé très bien emballé dans de gros carton bien rigide. Montage facile (2 personnes). Quand à la qualité, le trampoline est de très bonne facture. Mon fils trouve qu'il a un meilleur rebond comparé à celui qu'il avait avant. Rien à dire, nous sommes très satisfait de notre achat”

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Posted 3 years ago

“Everything went smoothly, product as described and delivered reasonably fast!”

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Posted 3 years ago

“Great item, fast shipping. Very impressed. Not so much with their phone service though, they never answer the phone. Otherwise, I’d highly recommend them. Thank you.”

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Posted 3 years ago

“Perfect fit and great price thank you”

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Posted 3 years ago

“Super trampoline. Plus cher que ce qu'on peut trouver sur le marché mais la qualité fait une vraie différence. Le contact est parfait. Réponses aux mails ultra rapide. Et livraison rapide. Je recommande”

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Posted 3 years ago

“Very good customer Services”

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Posted 3 years ago

“Fast delivery, well packed, happy with product”

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Posted 3 years ago

“I'm absolutely over the moon with my purchase, my only regret is I didnt order it 12 months ago as the kiddies are in love with it. Our neighbours have trampolines but the quality of the jumpking stands proud. While a little more expensive than other brands you're paying for quality and longevity. Also purchased the trampoline tent and its amazing! I'm so so so happy with my purchases. We had some terrible weather last week and I was dubious about leaving the tent up, but it totally withstood torrential rain! Obviously I wouldn't recommend leaving it out in high winds if its not tied down. I thought I may have to buy some waterproofing for the tent as the description didn't say it was waterproof. Delivery was amazingly fast! Thank you jumpking eu! I'm very grateful and my 2 little munchkins are aswell”

Jumpking.eu 5 star review on 10th May 2021

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Posted 3 years ago

“Excellent trampoline. Good sturdy, all kids love it. Able to have numerous kids on at same time and it can take it. Not the easiest of trampolines to assemble, took a couple of days, but we'll worth it when up. Looks great too, all black, nice and neat looking in garden.”

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Posted 3 years ago

“Great service and Prompt delivery when back in stock !”

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Posted 3 years ago

“Perfect service came on time”

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Posted 3 years ago

“Wrong size delivered. Waiting for this to be resolved.”

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Posted 3 years ago

“Love these trampolines and spare parts are fab!”

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Posted 3 years ago

“Great customer service and quick delivery”

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Posted 3 years ago

“Excellent value, prompt delivery. Good quality netting. Thank you.”

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Posted 3 years ago

“Best thing I ever both. Kids really like to play on this swings. I have to close my gardens gates because all area Kids want to come and play in my garden :D :D”

Jumpking.eu 5 star review on 7th May 2021

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Posted 3 years ago

“Great trampoline- really pleased.”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews