Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, items as described. Good quality.”

Helpful Report

Posted 4 years ago

“Very happy with the trampoline. Only slight issue was the somewhat ambiguous instructions in the packaging. Kids are really enjoying it. 😀”

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Posted 4 years ago

“Wrong item sent. Poor delivery time”

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Posted 4 years ago

“Solid product. Assembly instructions could be clearer.”

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Posted 4 years ago

“Definitely a 2 man job!!! Service was fantastic and kit & instructions very easy to follow... happy customer!”

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Posted 4 years ago

“Thanks for the replacement net. Fits perfect and kids are now happy.”

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Posted 4 years ago

“Great quality product, reasonably fast deliver considering the chaos of COVID19. Would use again. Thanks.”

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Posted 4 years ago

“Super fast delivery considering Excellent product Great communication”

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Posted 4 years ago

“Very easy to order from and arrived very quickly and easily”

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Posted 4 years ago

“Trampoline arrived in good time , instructions clear and straight forward to build. Very happy with product”

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Posted 4 years ago

“Brilliant prices on the trampolines”

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Posted 4 years ago

“Trampoline arrived pretty quickly despite the fact that we were on lockdown. Took us longer than the stated two hours to put together, but once it was up it was brilliant, big enough for parents to have a go”

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Posted 4 years ago

“Quick turnaround on the trampoline and ladder parts of order considering the Covid lockdown but still missing trampoline cover and tie down. Cannot get through to customer services and they are not replying by email (as recommended by them) or following left voicemail. It’s been nearly 2 weeks from original order and still waiting on reply on missing items and when I should expect their arrival. Otherwise very happy with trampoline, tent and ladder!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Item was not delivered to my address. The person packing my drivers confused the billing address and the. Delivery address. I had to locate the item myself. Very poor customer service, impossible to get in touch through any medium. (Social media, email or phone) The item however was just what we wanted and the price was good.”

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Posted 4 years ago

“Delivery excellent instructions very confusing”

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Posted 4 years ago

“Delivered on time, was easily assembled by my children (ages 11, 13, 15 and 17) and has been used every day since we got it. A superb buy - thanks JumpKing!”

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Posted 4 years ago

“Excellent service !”

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Posted 4 years ago

“Fantastic trampoline, easy to assemble. Purchasing accessories just as easy and arrived swiftly.”

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Posted 4 years ago

“Fabulous company and product. We were kept well informed on delivery times etc. Trampoline was easy to assemble, strong and stable. Perfect for advanced tumbling. Would highly recommend.”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews