Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Arrived when stated. Fitted perfectly and is well used already. No complaints from children. Would buy again, but not for many years yet.”

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Posted 2 years ago

“Excellent service and communication arrived next day.”

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Posted 2 years ago

“Very quick delivery and good prices. Make sure you're buying from jumpking.eu DO NOT buy from jumpking.co.uk as their service is rubbish!”

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Posted 2 years ago

“Commandé et reçu conformément à notre choix. Habille parfaitement notre vieux trampoline. 👍👍👍 il est comme neuf .”

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Posted 2 years ago

“Quick delivery - all good. Thank you.”

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Posted 2 years ago

“Arrived very promptly next working day. Excellent service.”

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Posted 2 years ago

“I bought the rectangle ufo swing for my sons birthday paid £209 and it went on sale within the week! At around £175 Very disappointed in the price drop.”

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Posted 2 years ago

“Great service, good prices, quick delivery and good quality merchandise. I have been buying from this company for almost 10 years. FANTASTIC”

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Posted 2 years ago

“Ordered a deluxe ladder for my 10ft trampoline. Expensive delivery/shipping costs but non in stock elsewhere. No delivery date specified after ordering which annoyed me, however arrived the next day so that was really positive.”

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Posted 2 years ago

“We’ve had our trampoline for more than ten years and it’s still going and can get parts, we initially ordered the wrong loop to hold the betting up that broke but the lady on the phone was extremely knowledgable and with description, was able to find our original model and send us a correct replacement the next day! Fab service.”

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Posted 2 years ago

“Facile à mettre. Bonne qualité. A voir sur la durée. Livraison parfaite. Bravo”

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Posted 2 years ago

“fast delivery and original quality product”

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Posted 2 years ago

“Arrived very quickly after the order was accepted. Not yet opened.”

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Posted 2 years ago

“The trampoline is excellent and very well made. This would have been a 5 star review if the instructions to put it together were not so poor. I recommend someone at Jumpking watches whilst one of their customers struggles with the instructions. About twice as much text is needed; better diagrams and some punctuation! It would be extremely helpful if someone put together a YouTube video to show the key steps and provide an explanation of what is going on in each step. I would still recommend the product as the annoyance of putting it together is soon forgotten - likely why nobody has done anything about it. Nevertheless the first interaction the customer should have is to feel supported through the assembly process. This is an easy fix so please get it sorted Jumpking!”

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Posted 2 years ago

“Very good service.they help me to buy right net.”

Jumpking.eu 5 star review on 8th May 2022

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Posted 2 years ago

“Very quick to deliver trampoline but one of the boxes was broken to the extend the whole top of the box was open. When laying out all the poles we were then missing 3 so had to wait another 4 days well a week with the bank holiday to be able to start to build the product !”

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Posted 2 years ago

Hello, I am very sorry your trampoline box was damaged during the delivery and parts fell out. We resolved this as quickly as possible, having received the email on our return after the Bank Holiday, the missing parts were dispatched the same day as the email was received. I am sorry this delayed your use of the trampoline, we always try and resolve issues as quickly as possible, as happened in this case.

Posted 2 years ago

“5 replacement springs ordered only 3 arrived in a Royal Mail bag apologising that the original packaging was broken by the contents and may be missing items. Update - Replacement springs sent through quickly with an apology, trampoline now back in action.”

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Posted 2 years ago

“Seem very reliable”

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Posted 2 years ago

“Order a spare leg piece for trampoline which turned out to be the wrong size. Disappointed that JumpKing offer no exchange service or any support with returns compared to other retailers.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews