Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, descriptions really good so you know your buying the right thing, received within days, would definitely use again.”

Helpful Report

Posted 6 years ago

“Ordered new net. Sent the wrong one. When I queried it I was told that I’d ordered the wrong one, despite ordering the same code that was on the old net. They’ve since updated the website apparently but still told me it was my fault and I had to pay postage twice to get the right net!”

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Posted 6 years ago

“Ordered a 6x9 trampoline. Good product at a reasonable price. Delivery was super fast. Overall very happy.”

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Posted 6 years ago

“Excellent service with help buying exactly right replacement trampoline net. Quick delivery too. First class”

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Posted 6 years ago

“A very quick delivery - great customer service.”

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Posted 6 years ago

“Perfect service, our trampoline has now been refurbished with a new net and pad at far less than buying elsewhere online.”

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Posted 6 years ago

“Loving the canopy and it fits my Argos brand of trampoline (10”) perfectly. I went for the blue with yellow stars model, my children love it, it keeps leafs out which means I don’t need to clean it every time the kids want to play. Personally I would have preferred a more “boring “ colour such as dark green, to match my garden furniture, but that is me, my children are very pleased with it as it is, so I’m too.”

Helpful Report

Posted 6 years ago

“Finding and ordering the part for our trampoline was straight forward on the website. Dispatch and delivery was fast and the item was superb and there were regular communications with regards how our order was progressing. I now have two happy children again! Overall, very pleased with the transaction as a whole and would definitely use again.”

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Posted 6 years ago

“An excellent and fun canopy for my granddaughter’s trampoline. Keeps the leaves out and mess from pigeons.”

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Posted 6 years ago

“Very pleased with the quality of castle and prompt delivery.”

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Posted 6 years ago

“i already emailed 3x, no one reaction! i bought a safteynet 3y ago, the trampoline is inside, not in use, from oct until april, and my kids just fell trough the net, on there head!!!! saftey! it is just the worst quality i have ever bought for that price! it is not a cheap thing!”

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Posted 6 years ago

“Very helpful company helped me find the right spare parts for our Jumpking trampoline. The parts were delivered very quickly.”

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Posted 6 years ago

“Kids absolutely love it, thank you Jumpking!”

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Posted 6 years ago

“Bit disappointed with the trampoline - not very bouncy. Very easy to assemble, delivered quickly (although delivery driver refused to help me get it into the garden)”

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Posted 6 years ago

“Amazing customer service Amanda went above and beyond the call of duty to resolve issues with the delivery companies. Very, very happy with our circus trampoline tent, much better quality than I had hoped for, works well and looks great. Will definitely use this company again as service is great. Thanks again.”

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Posted 6 years ago

“Assembled easily and the trampoline is perfect for my Grandson”

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Posted 6 years ago

“Very easy to order and quick delivery.”

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Posted 6 years ago

“Delivered quickly and efficiently. Great product at reasonable price.”

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Posted 6 years ago

“After having a short telephone conversation Jumpking agent gave me right advise for a specific spare part that I needed for my kids trampoline. Also the deliver was very fast and received the parts two days before expected date. Excellent service, thank you.”

Helpful Report

Posted 6 years ago

“It’s the best thing I’ve brought for my children.. they are enjoying jumping everyday on it and the house is nice and quite. Can’t belive it took 2yrs for me to actually order from jumping..”

Helpful Report

Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews