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Jumpking.eu Reviews

4.3 Rating 1,900 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 1,900 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Jumpking.eu Reviews
Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025
David Ebdale
Jumpking.eu 5 star review on 3rd January 2025
Richard Coveney
Jumpking.eu 5 star review on 12th August 2024
Marc Harper
Jumpking.eu 5 star review on 9th August 2024
Stuart Potts
Jumpking.eu 5 star review on 23rd May 2024
Anonymous
Jumpking.eu 5 star review on 20th May 2024
Denise Davidson
Jumpking.eu 5 star review on 22nd April 2024
Sophie Rowley
63
Anonymous
Anonymous  // 01/01/2019
Ordered the fairy tent and it is just amazing,,great quality would highly recommend also great customer service
Jumpking.eu 5 star review on 15th March 2020
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Posted 4 years ago
A quality item and very good value for money, my grandchildren are delighted with it. I chose Jumping because of the favourable reviews recorded by Which? Magazine and am glad that I made that choice
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Posted 4 years ago
I purchased a cottage tent for my granddaughters. Great price, fantastic quality and speedy delivery.
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Posted 4 years ago
Because of the diameter I cannot build it up indoors. I have put together the poles and the sections of the base and all parts appear to be present. When we get some dry weather I will attempt to complete the build and update y review. TTFN Forrest. Hopefully before my grandson's birthday later in March.
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Posted 4 years ago
I have ordered in purple colour, but you send me in blue
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Posted 4 years ago
Hi Rita, I am very sorry to hear that you have received the wrong coloured Mini Trampoline. I have left a message on your phone. Please do call us back, we will rectify the error immediately. Thank you. Amanda
Posted 4 years ago
Website really user friendly, we ordered exactly the spares we needed and it was all delivered promptly the next day!
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Posted 5 years ago
Second time using jumpking.eu and the service provided was absolutely fantastic! Turnaround time was brilliant! Ordered trampoline poles on a weekend (following each of the storms) and on both occasions arrived on the Tuesday! Will definitely not hesitate to use going forward. Thank you so much.
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Posted 5 years ago
well worth the money. Got this for indoor use. He has a bigger one outdoors .My son has autism and love to jump. He's always on it.
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Posted 5 years ago
Haven’t opened the parcel yet as it is a present for our Granddaughter in March. Delivery was quick however disappointed that the box it came in was very battered and looked as if it had been opened before, Just hoping that everything inside is OK when she opens her present. No return delivery note with the package which is unusual.
Helpful Report
Posted 5 years ago
Hi Karen, I am very sorry to hear that you felt the package had been opened. We do not send out returns, it may have got damaged on delivery. Please call on 01473 7447792 if you would like us to collect the damaged box item and resend a new one. We do not send delivery notes with the items, just receipts when purchased with return information on that. If you wish to keep it, if anything is not perfect when opening, we would send another under warranty. I am sorry for the disappointment caused. Best Regards, Amanda
Posted 5 years ago
Good service Lady was very helpful arrived 2 days later Not setup yet to many storms but looks good Thanks Niall
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Posted 5 years ago
Arrived next day by courier. Excellent service.
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Posted 5 years ago
Did what they said they would.
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Posted 5 years ago
Really pleased with my purchase. Excellent quality and swift delivery. Would use again 😊
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Posted 5 years ago
Efficient in all aspects
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Posted 5 years ago
Very helpful, excellent service and prompt delivery.
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Posted 5 years ago
Amazing.fits in the shed.grandkids love it.very sturdy and easy to build
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Posted 5 years ago
Really easy to put up but you need some muscle. My boy and his friends love this trampoline
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Posted 5 years ago
The process from ordering to delivery went very smoothly. I brought this for my young grandson. He will love this. I cannot review the product as yet as it has not yet been constructed. Looking forward to seeing it in situ.
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Posted 5 years ago
Great service and delivery excellent. Fixed a tired out trampoline for my grandsons to enjoy. Would definitely buy from here again
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Posted 5 years ago
Efficient customer service and speedy delivery. Great variety of trampolines and will buy again as our granddaughter grows up.
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Posted 5 years ago
Jumpking.eu is rated 4.3 based on 1,900 reviews