Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website process was easy to order & springs arrived promptly by courier. Would recommend this company”

Helpful Report

Posted 6 years ago

“Really pleased with the Children’s sleeping bag I ordered. Easy online ordering, fast delivery and my daughter was thrilled with quality, comfort and bright design.”

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Posted 6 years ago

“They had an easy to use website and the replacement parts turned up as expected and early.”

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Posted 6 years ago

“Very pleased with quality of net and surround which arrived very quickly, my only complaint is that I was not emailed as requested to let me know that the items were back in stock as I tried to buy them last year but were unavailable and was told that I would be emailed when back in, but luckily checked online just in case and found them.”

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Posted 6 years ago

“Very happy ....I think the net is an improvement on the original one. It also comes with new string to fasten it to the trampoline. Phone ordered and came within 3 days as stated one 8 year old very happy ovwr bank holiday weekend”

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Posted 6 years ago

“The customer service was excellent, I order the 8ft trampoline but then changed my mind and wanted the 10ft and they were happy to assist and I received it the next day!”

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Posted 6 years ago

“The people who answered the phone were helpful and friendly”

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Posted 6 years ago

“Very good service but shipment to Switzerland to expansive.”

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Posted 6 years ago

“Great after sales service. Was missing a part after moving house and they were prompt to send it across. The first one sent was not the one pictured on the website but when I called, the lady was quick to identify my requirement and amazingly it was in my post received the next day. Thanks.”

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Posted 6 years ago

“Delivered very quickly Good quality perfect fit”

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Posted 6 years ago

“Item delivered promptly by courier and I was able to fit it quite easily. It has transformed my granddaughters Jumpking trampoline and it looks like new. They are already bouncing around again and are extremely happy.”

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Posted 6 years ago

“Ordered replacement netting and pads for trampoline - quick delivery, well packaged and good quality replacement”

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Posted 6 years ago

“Just perfect arrived in a couple of days fitted bang on no problems at all.”

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Posted 6 years ago

“I would like to upgrade my recent review as the company has now rectified the fault with the trampoline we ordered and we are very pleased with the outcome and their overall approach. The rest of the product seems to be of a very robust contruction so far. (It is being used on a daily basis).”

Helpful Report

Posted 6 years ago

“The trampoline was delivered on a timely basis but the packaging was broken and when we installed the trampoline the surround mat was split. I contacted the company twice by email bu still have not had a reply. This is a very expensive item which I did not expect to repair on day one”

Helpful Report

Posted 6 years ago

Dear Jo, I'm really sorry to see that your order arrived to you in less than perfect condition. I have responded to your email with further details in regards to the replacement pad. Kind regards, Charlotte.

Posted 6 years ago

“Very helpful in finding the accessory I needed. Fitted perfectly”

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Posted 6 years ago

“Am very pleased with the trampoline overall but putting it up was not easy. There were also a couple of parts that were broken, was not the end of the world but not really good enough given the price.”

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Posted 6 years ago

“Delivery was swift and the trampoline is very sturdy and relatively easy to assemble with 2 people. It is still on the pricey side though.”

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Posted 6 years ago

“Great service and very fair price.”

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Posted 6 years ago

“Totally satisfied with the quality, price and timely delivery. Would recommend to a friend.”

Helpful Report

Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews