Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order on the website. Goods were dispatched and delivered quickly. 5 star service.”

Helpful Report

Posted 5 months ago

“Still waiting for a reply for two item one return still don't know if you have received it and two still not received the new tapis.. tried calling no reply tried email no reply .so all not so good..👎”

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Posted 5 months ago

“Bought a new trampoline bed. A few days later order cancelled as not in stock. When will it be re-stocked? Probably not this year! 2 stars as at least they refunded me.”

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Posted 5 months ago

“Son is very happy with product jump king swing only fault the stakes for securing could be longer very happy”

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Posted 5 months ago

“Build quality is good however instructions very poor. You can seek inspiration from Ikea etc.”

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Posted 5 months ago

“Great trampoline but terrible issues with the delivery not arriving when promised, on a few different occasions.”

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Posted 6 months ago

“Fast delivery and a great replacement enclosure for our 14ft trampoline. We could not source an exact replacement for our Duplay trampoline but this worked just fine. Thank you.”

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Posted 6 months ago

“Very happy with the service and product”

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Posted 6 months ago

“We purchased a trampoline from JumpKing around 5 years ago and the spring cover has taken a battering from constant use from 2 children and their friends and being left out in all weather all year round. The trampoline itself is still in great condition but the spring cover made it look tatty. We purchased a replacement cover and it has made the trampoline look almost brand new again. It has made such a difference and we are really, really pleased. Obviously a trampoline is a huge garden item and having something looking a bit battered isnt great for garden aesthetics but the replacement cover has given it a new lease of life - would highly recommend doing this if you are on the fence/considering doing so.”

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Posted 6 months ago

“My recent purchase for Jumpking was faultless. My e-mail inquiry was dealt with quickly and efficiently. I received the item that I then ordered off their website in no time at all. Great company, would recommend it.”

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Posted 6 months ago

“Delivered on time and the driver was very helpful”

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Posted 6 months ago

“Top! Livraison en 1 semaine.”

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Posted 7 months ago

“I can’t review our trampoline as it has not been delivered. Despite paying £69.99 for delivery our trampoline is over 1 week late and I’ve yet to hear back from customer service with regard to what’s causing the delay and when we can expect it. While JumpKing appeared to have dispatched it on time the courier company seems I’d be falling seriously short.”

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Posted 7 months ago

“It is amazing product, super safe, abit chalenging to assemble it. defenetly need two people but it worth every effort. My children are older but still live on the trampoline. they grow up on it and we just desided to upgraded and i did not disapoint. strong sturdy frame worth every panny.”

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Posted 7 months ago

“We ordered a replacement jumping mat for our 10ft Trampoline and it's perfect. Great quality. Arrived promptly. :)”

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Posted 7 months ago

“Exactly as I had hoped”

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Posted 7 months ago

“Excellent service as always.”

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Posted 7 months ago

“The trampoline arrived quickly with clear instructions.”

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Posted 7 months ago

“Delivery fast. After care and product quality poor. Following delivery, I have raised an email to discuss broken plastic on the ladder, missing V rings on the mat to hold the springs and a dodgy zip - not what you expect from a product retailing at over £1000 No reply”

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Posted 7 months ago

“Fast delivery. Good quality trampoline. Took ages to build. Needed 2 people. Had to take apart 3 times as I made so many mistakes. Instructions are poor.”

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Posted 7 months ago

Jumpking.eu is rated 4.3 based on 1,899 reviews