Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,889 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 12th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top! Livraison en 1 semaine.”

Helpful Report

Posted 3 months ago

“I can’t review our trampoline as it has not been delivered. Despite paying £69.99 for delivery our trampoline is over 1 week late and I’ve yet to hear back from customer service with regard to what’s causing the delay and when we can expect it. While JumpKing appeared to have dispatched it on time the courier company seems I’d be falling seriously short.”

Helpful Report

Posted 4 months ago

“It is amazing product, super safe, abit chalenging to assemble it. defenetly need two people but it worth every effort. My children are older but still live on the trampoline. they grow up on it and we just desided to upgraded and i did not disapoint. strong sturdy frame worth every panny.”

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Posted 4 months ago

“We ordered a replacement jumping mat for our 10ft Trampoline and it's perfect. Great quality. Arrived promptly. :)”

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Posted 4 months ago

“Exactly as I had hoped”

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Posted 4 months ago

“Excellent service as always.”

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Posted 4 months ago

“The trampoline arrived quickly with clear instructions.”

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Posted 4 months ago

“Delivery fast. After care and product quality poor. Following delivery, I have raised an email to discuss broken plastic on the ladder, missing V rings on the mat to hold the springs and a dodgy zip - not what you expect from a product retailing at over £1000 No reply”

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Posted 4 months ago

“Fast delivery. Good quality trampoline. Took ages to build. Needed 2 people. Had to take apart 3 times as I made so many mistakes. Instructions are poor.”

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Posted 4 months ago

“My two sons love this trampoline. just make sure you have someone to help you because it can be a bit tricky to put together.”

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Posted 4 months ago

“Everything went as expected”

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Posted 4 months ago

“Having bought a jumpking trampoline from another supplier the pad has deteriorated over time. This replacement fitted perfectly is (I think) better quality than the original and has given the trampoline a new lease of life. Website was not that easy to navigate to find this, but customer services helpful and well worth the effort.”

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Posted 4 months ago

“Excellent service, thank you. Trampoline skirt arrived promptly and fits perfectly. Trampoline looks like new again!”

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Posted 5 months ago

“Very pleased with the service. Wrong product sent to me initially, but this was rectified and the correct product reached me within 2 days of bringing this to Jumpking's attention. Very happy with the quality of the trampoline jump mat I received.”

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Posted 5 months ago

“Good range of 'kit' to chose from and their service was excellent. Arrived next day with no premium charge delivery.”

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Posted 5 months ago

“Livraison ok et très bon matériel”

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Posted 5 months ago

“Ordering and delivery of the trampoline was seamless and efficient. Instructions for assembling it lacked clarity. It took double the amount of time estimated for two adults to put it together but now it’s up the kids are loving it.”

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Posted 5 months ago

“My boys love their trampoline and gives them hours of fun. However getting spare parts (a new net enclosure) is proving to be impossible making the trampoline very unsafe to use. Two months and we are still waiting because they are apparently out of stock, but I do note, available when you purchase a new trampoline. To be fair email communication has been good, but your phone line is never answered, even when I called during the stated opening times it still had a message telling me the opening times but I couldn't talk to anyone.”

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Posted 5 months ago

“Great product, service was excellent (delivered on time without issues)”

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Posted 5 months ago

“All good. Trampoline up and used again now. Children safe.”

Helpful Report

Posted 5 months ago

Jumpking.eu is rated 4.3 based on 1,889 reviews