Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 12th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a trampoline from JumpKing around 5 years ago and the spring cover has taken a battering from constant use from 2 children and their friends and being left out in all weather all year round. The trampoline itself is still in great condition but the spring cover made it look tatty. We purchased a replacement cover and it has made the trampoline look almost brand new again. It has made such a difference and we are really, really pleased. Obviously a trampoline is a huge garden item and having something looking a bit battered isnt great for garden aesthetics but the replacement cover has given it a new lease of life - would highly recommend doing this if you are on the fence/considering doing so.”

Helpful Report

Posted 4 months ago

“My recent purchase for Jumpking was faultless. My e-mail inquiry was dealt with quickly and efficiently. I received the item that I then ordered off their website in no time at all. Great company, would recommend it.”

Helpful Report

Posted 4 months ago

“Delivered on time and the driver was very helpful”

Helpful Report

Posted 4 months ago

“Top! Livraison en 1 semaine.”

Helpful Report

Posted 5 months ago

“I can’t review our trampoline as it has not been delivered. Despite paying £69.99 for delivery our trampoline is over 1 week late and I’ve yet to hear back from customer service with regard to what’s causing the delay and when we can expect it. While JumpKing appeared to have dispatched it on time the courier company seems I’d be falling seriously short.”

Helpful Report

Posted 5 months ago

“It is amazing product, super safe, abit chalenging to assemble it. defenetly need two people but it worth every effort. My children are older but still live on the trampoline. they grow up on it and we just desided to upgraded and i did not disapoint. strong sturdy frame worth every panny.”

Helpful Report

Posted 5 months ago

“We ordered a replacement jumping mat for our 10ft Trampoline and it's perfect. Great quality. Arrived promptly. :)”

Helpful Report

Posted 5 months ago

“Exactly as I had hoped”

Helpful Report

Posted 5 months ago

“Excellent service as always.”

Helpful Report

Posted 5 months ago

“The trampoline arrived quickly with clear instructions.”

Helpful Report

Posted 5 months ago

“Delivery fast. After care and product quality poor. Following delivery, I have raised an email to discuss broken plastic on the ladder, missing V rings on the mat to hold the springs and a dodgy zip - not what you expect from a product retailing at over £1000 No reply”

Helpful Report

Posted 5 months ago

“Fast delivery. Good quality trampoline. Took ages to build. Needed 2 people. Had to take apart 3 times as I made so many mistakes. Instructions are poor.”

Helpful Report

Posted 5 months ago

“My two sons love this trampoline. just make sure you have someone to help you because it can be a bit tricky to put together.”

Helpful Report

Posted 5 months ago

“Everything went as expected”

Helpful Report

Posted 5 months ago

“Having bought a jumpking trampoline from another supplier the pad has deteriorated over time. This replacement fitted perfectly is (I think) better quality than the original and has given the trampoline a new lease of life. Website was not that easy to navigate to find this, but customer services helpful and well worth the effort.”

Helpful Report

Posted 6 months ago

“Excellent service, thank you. Trampoline skirt arrived promptly and fits perfectly. Trampoline looks like new again!”

Helpful Report

Posted 6 months ago

“Very pleased with the service. Wrong product sent to me initially, but this was rectified and the correct product reached me within 2 days of bringing this to Jumpking's attention. Very happy with the quality of the trampoline jump mat I received.”

Helpful Report

Posted 6 months ago

“Good range of 'kit' to chose from and their service was excellent. Arrived next day with no premium charge delivery.”

Helpful Report

Posted 6 months ago

“Livraison ok et très bon matériel”

Helpful Report

Posted 6 months ago

“Ordering and delivery of the trampoline was seamless and efficient. Instructions for assembling it lacked clarity. It took double the amount of time estimated for two adults to put it together but now it’s up the kids are loving it.”

Helpful Report

Posted 6 months ago

Jumpking.eu is rated 4.3 based on 1,892 reviews