Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast delivery. The kids (6 & 4) both love their new 'clubhouse'! As do their friends and the neighbours kids! Was kind of a struggle to get the tent over the trampoline in a slight wind, but got there in the end. So far has survived all wind and rain. So far so good.”

Helpful Report

Posted 7 years ago

“Delivery was fine and efficient but I was disappointed to find the net didn't include the thin bendy poles that are integrated and keep the net up. The description wasn't clear whether these were includedor not and there was no reference tothese parts as far as I could see elsewhere on their website.”

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Posted 7 years ago

“Good service good product Fits Old Jumpking trampoline circa 15 years old”

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Posted 7 years ago

“Very efficient service indeed. Everything went like clockwork from the order right through to delivery and the tranpoline is fantastic quality.”

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Posted 7 years ago

“No problem in cancelling an incorrect order for a replacement net and ensuring the correct one was delivered in good time.”

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Posted 7 years ago

“Delivery two days later than arranged and then no net. Not particularly helpful customer service support.”

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Posted 7 years ago

“very quick delivery”

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Posted 7 years ago

“came within the time, lovely new net for our trampoline!”

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Posted 7 years ago

“Product is good and arrived quick.Only problem was it is fitted differently from the original net. Rather than a fiber glass pole supporting the bottom they now use rope to secure. Could have given a bit more rope with the product as I was short by approx. 1ft.”

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Posted 7 years ago

“We don't have chance to buy that parts in our country, so we are happy for that e-shop.”

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Posted 7 years ago

“It was easy to find the right replacement product for a reasonable price.”

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Posted 7 years ago

“Good products, prices and service”

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Posted 7 years ago

“The Gingerbread house is perfect for Grandchildren and much enjoyed ,fine for use outdoors,and the cover easily removed in case of adverse weather conditions.Would fully recommend for indoor and outdoor use .Very easy to construct 5-10 minutes.Prompt delivery”

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Posted 7 years ago

“Excellent service, quick delivery”

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Posted 7 years ago

“Perfect size and strong quailty. Fits my 10ft Asda trampoline. Delivered very quickly.”

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Posted 7 years ago

“Very happy with my order and price is lower than anywhere else online! Fast delivery no problems x”

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Posted 7 years ago

“Our 3 children love our large oval trampoline, which we have had for 2 years. But at the beginning of the Easter Holidays they split the enclosure so we ordered a replacement. Fast delivery and very easy to assemble. My husband was dreading this job but it was actually very straight forward. Lots more bouncing for them over the holidays and happy parents! Highly recommend.”

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Posted 7 years ago

“The Jumpking trampoline is a great product, we bought the largest. It does need patience and better instructions to put it together! It has great bounce and feels tough.”

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Posted 7 years ago

“Simple to order, but had to search for last time I ordered to make sure I got the correct part. It's difficult to tell exactly which part you need. Would be nice if they were labeled on the product!”

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Posted 7 years ago

“Their service was absolutely excellent and delivery was very quick. Website was really good and the prices are excellent. There was a small error with my delivery address and Jumping.eu contacted me immediately and rectified the issue at no cost to me. Very highly recommended.”

Helpful Report

Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews