Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful staff and speedy delivery”

Helpful Report

Posted 7 years ago

“Excellent service, good description of netting for the trampoline, arrived on the date stated, easy to put on and fits perfectly.”

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Posted 7 years ago

“This is our 2nd jumpking trampoline. The first lasted 8 years and was used constantly therefore we have chosen jumpking again. Looks great and bounces well!”

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Posted 7 years ago

“Bought the 'gingerbread' play house. Good quality product at a reasonable price delivered very quickly indeed.”

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Posted 7 years ago

“My son loves it”

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Posted 7 years ago

“Really hard part to find for our trampoline, but we found it here, and I now have two very happy children. Thank you.”

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Posted 7 years ago

“Fast efficient service”

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Posted 7 years ago

“Very quick delivery and great bargain but bit disappointed with box packaging as mushroom plattent was a present and once opened package to wrap the box inside was filthy and ripped! Inside good s fine”

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Posted 7 years ago

“The service was super quick and extremely helpful and informative”

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Posted 7 years ago

“Prompt emails when had a query about trampoline or to defer delivery. Very pleasant and efficient to deal with and very happy with trampoline”

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Posted 7 years ago

“By selling spare parts and shipping quickly so the kids can get back jumping!!”

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Posted 7 years ago

“Was able to help identify required spare part and supply when back in stock, however twice did not return phone calls when told they would call us back”

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Posted 7 years ago

“Arrived on time and we'll packaged”

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Posted 7 years ago

“Quick delivery and exactly what I needed!”

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Posted 7 years ago

“Sent me the link to the part required”

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Posted 7 years ago

“This product is great to protect your trampoline from debris and to keep the kids heads protected from the sun. Whilst it is designed for JumpKing it can be fitted to any 8ft trampoline that has a circular rigid top and I used bungee cables (car ones) to tie to my existing frame. My only criticism of this design is that the mesh panels that allow air to flow in at the top are not very strong and have perished under the sun after a few years of use. Mind you I have left out all year round which isn't the manufacturer's recommendation but quite frankly is every users intent. Otherwise great product.”

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Posted 7 years ago

“Great easy process ordering replacement trampoline net, Came quilky and great quality”

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Posted 7 years ago

“I was placed on a waiting list for an item that was out of stock. As soon as the item was available again I was contacted immediately and once I had ordered my items they were with me within 2/3 days. Brilliant customer service and speedy delivery, thank you!!”

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Posted 7 years ago

“No delivery yet 1.5 weeks after purchase. poor communication”

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Posted 7 years ago

“The quality of the materials, and the overall design seems good. The trampoline is up and seems good. However, the instructions are some of the worst I've ever seen.”

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Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews