Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 12th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed that they proactively checked whether the replacement I ordered fitted the original order and corrected me.”

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Posted 2 years ago

“Ordered replacement netting for our oval trampoline and foams. The person who picked up the order realised they were incompatible parts and phoned me. Turns out I had ordered all the wrong parts. Luckily the correct parts were in stock and same price. Great customer service!”

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Posted 2 years ago

“Great service. My item was well packaged and arrived very promptly. Very happy. Thank you!”

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Posted 2 years ago

“Amazing service, i ordered the wrong part but lucky for me they knew it didn't match my past order. A quick email from them and a phone call from me and they sorted me out. Customer service above and beyond. Thank you jump king”

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Posted 2 years ago

“Great service and so easy to find the spare parts I needed to my old trampoline. My children thought we had purchased a whole new trampoline!!”

Jumpking.eu 5 star review on 15th September 2022

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Posted 2 years ago

“Quick delivery from France to the Netherlands! Thans you!”

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Posted 2 years ago

“First class service , many thanks”

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Posted 2 years ago

“Glad we found this company. Bought a play tent for our 1 & 2 year olds. They love it. Good quality item & seems to be surviving the rough & tumble of 2 tots. Would buy from this shop again”

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Posted 2 years ago

“Fabulous customer service. I mistakenly ordered the wrong size net and they noticed my order didn’t match a previous order two years earlier and helped me order the right item. Next day delivery too. Excellent”

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Posted 2 years ago

“Still awaiting delivery. One box out of the four seems to have vanished so can’t comment on the quality of the trampoline until it actually arrives!”

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Posted 2 years ago

“quick and easy to order trampoline spares. had all items in stock and dispatched asap. Great to see a company maintaining spares for its products”

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Posted 2 years ago

“Good prompt service and great product”

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Posted 2 years ago

“Good quality products, quick delivery and all spare parts available”

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Posted 2 years ago

“I needed some parts for our Trampoline. Rang and had to leave a message but was called by the Company the same day. Really helpful staff who confirmed which parts were needed. Parts ordered and arrived on time. Excellent Service .”

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Posted 2 years ago

“Good advise and help”

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Posted 2 years ago

“Very good product of much higher quality materials than others. Quick delivery.”

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Posted 2 years ago

“Amazing service , very friendly and helped sort out what parts I needed for trampoline. Arrived within 3 days! Brilliant!”

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Posted 2 years ago

“I had an old trampoline and they went way beyond their duty to help me find the correct replacement part. Definitely worth it!”

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Posted 2 years ago

“Great service. Excellent product. I ordered an accessory online, and they called me to check I had the right trampoline for the item, to save sending wrong item. Quality of their trampolines and accessories is well worth the price difference of the cheaper end.”

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Posted 2 years ago

“Really quick delivery & stocked the part I needed!”

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Posted 2 years ago

Jumpking.eu is rated 4.3 based on 1,892 reviews