Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shame the price was reduced by £35 a couple of days after buying it.”

Helpful Report

Posted 3 years ago

“Good product, a bit short on ropes and missing screws. Delivery information in preparation or finished- the email of contact don’t answer - it was stressful but I got it for my birthday:-)”

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Posted 3 years ago

“The company responded quickly to our purchase. Our product arrived within a few days of purchase and was exactly as advertised.”

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Posted 3 years ago

“Easy ordering and really fast delivery. Would definitely order from them again”

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Posted 3 years ago

“Very prompt service. No”

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Posted 3 years ago

“Great replacement net and great value as in the sale. Would have better if instructions were included but we found some online eventually, it would have saved time to have looked up the instructions first!!”

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Posted 3 years ago

“Super fast postage and quality item received. Value for money. Thank you!”

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Posted 3 years ago

“2 missing parts so can’t put the trampoline together”

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Posted 3 years ago

“Easy to order, quick and efficient deliver”

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Posted 3 years ago

“On the advice of JumpKing I ordered a replacement net. It arrived within a week. But it was the wrong size. I called 3 times during normal business hours as published on 3 different days over a week and each time got a voicemail where I duly followed their instructions asking about exchanging/returning the net for another bigger net. No one has returned my call. I have emailed them as well over a week ago. No response. Clearly not a company that values their customers. Do not buy from them would be my advice.”

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Posted 3 years ago

“The quality of the product is fine but it was sold to me believing it would fit the model of trampoline I own. It does not I had to cut it to make space for the pokes and even then make it fit as best I could.”

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Posted 3 years ago

“Perfect item and arrived very quickly. Good price too. Easy to find what I needed on the website as the descriptions are very good.”

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Posted 3 years ago

“Fab trampoline! It's BIG!!! Easy to put up - kids love it. Arrived really quickly....can't fault it. Thanks :)”

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Posted 3 years ago

“Ordered a replacement net for our trampoline. Just what I was after. Good service and quick delivery. East transaction. Thank you.”

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Posted 3 years ago

“Blimey ordered on the Tuesday night and arrived Thursday. Can’t argue with that. It’s a very impressive bit of kit. As some reviewers have stated it is not easy to stretch the springs however do an internet search on this and there are some useful hacks. Everything else fits like a glove but is easily a 2 person job. All in all worth every penny.”

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Posted 3 years ago

“Replacement part paid for, sent and received. Fits, works . . . happy I am.”

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Posted 3 years ago

“Sent me out completely the wrong order. Yes the rectified the problem but still an inconvenience. I would use again.”

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Posted 3 years ago

“My trampoline now looks as good as new!! I was really impressed with the speed of the delivery and the range of products. My trampoline is about 9 years old and very tired looking. With a new net, surround pad and foam tubes, it now looks brand new (plus a fraction of the price of buying a new tramp). (See my photos for a before and after). Fully recommend!”

Jumpking.eu 5 star review on 16th March 2021

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Posted 3 years ago

“Great service and fair price.”

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Posted 3 years ago

“It’s rare I write a review but I have to say the trampoline cover is genius. It keeps the pigeons away and I can see it will be great for keeping the sun off the children in Summer too. Wish I’d known about this sooner. Brilliant!”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews