Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product (10 x 7 JumpPod Oval) and first class service. Trampoline is straightforward to assemble and is very sturdy. It is safe and great fun for our two children of 6 and 4, as well as providing good exercise for them. Recommend purchasing a canopy roof as this kept uv rays off the children in the summer and leaves off the trampoline now they are starting to fall. Overall, very pleased.”

Helpful Report

Posted 8 years ago

“Customer service on the phone was great. However ups delivery used was terrible. Parcel lost, delivery office uncontactable and refused to contact me as no good news. Would not allow us to check the goods when eventually received without a signature. Sadly as jumping only work 9-5 min-fri they could not help either. Trampoline great once up.”

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Posted 8 years ago

“Prompt service, all parts present, fairly clear instructions, same good build with added safety net(had an old jumpking trampoline pre safety net type) which emcourages the children to be slightly more adventurous.”

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Posted 8 years ago

“Fast efficient service with a very durable product”

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Posted 8 years ago

“Okay but .... It was expensive and the top was insubstantial and succumbed to the weather within a short time - I could have bought an equally serviceable trampoline for far less money.”

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Posted 8 years ago

“When the missing box finally turned up we managed to put the trampoline together. Not impressed with the customer service at Jumpking”

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Posted 8 years ago

“Brilliant wish I had bought long ago, my little boy loves it”

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Posted 8 years ago

“Good service Good product Good price”

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Posted 8 years ago

“Great product and service. Three happy bouncing boys say thankyou.”

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Posted 8 years ago

“Great. Easy to find the right part. Easy to order. Good price. Very fast service. Will be back in the future I am sure.”

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Posted 8 years ago

“Brilliant product and outstanding customer care”

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Posted 8 years ago

“They provided me with help and advice in buying the correct product for my girls trampoline .”

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Posted 8 years ago

“It took a while to locate the right net and instructions for our trampoline but having done so we are very happy with the product”

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Posted 8 years ago

“Excellent replacement net would deffinatly use this company again”

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Posted 8 years ago

“Bought a 14' Octapod trampoline and it has been worth every penny. We have 2 boys (9 & 6) can easily have 4 of a similar age on there at the same time (being careful obviously!) and the octagon shape really does mean they all stay apart and don't end up in a tangled heap in the middle. Build quality is really good, too. It's very sturdy and was put up with a minimum of fuss. The shape is surprisingly space saving as well. Would definitely recommend the company and product!”

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Posted 8 years ago

“My daughter loves her new big trampoline and it made moving house all the more exciting because it was promised for the new garden. Jumpking customer services were great at coordinating the delivery for the day after we moved in. Sadly the order wasnt quite correct as we were sent a 14" trampoline surround rather than the 12" trampoline we ordered. But a quick call to customer services had this quickly and painlessly resolved and the correct order was with us first thing the following morning. The fact that this was dealt with so will means I have no issue giving a 5* recommendation.”

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Posted 8 years ago

“They are really bouncy, great design & fast delivery”

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Posted 8 years ago

“Good product, easy to fit with two people. Quite expensive.”

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Posted 8 years ago

“Fast delivery. Packaged well. Product as described.”

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Posted 8 years ago

“Item as described and well packaged. Delivery within time scale given ????”

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Posted 8 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews