Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What fantastic service I received, I was contacted by JumpKing because they thought I may of ordered the incorrect items to fit my trampoline. Such a helpful response from Amanda in the sales team. Thank you very much, can’t help but recommend anyone to JumpKing.”

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Posted 4 years ago

“Love the trampoline just as much as my daughter great exercising every day”

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Posted 4 years ago

“Quick delivery and easy to use website”

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Posted 4 years ago

“Everything was brilliant.”

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Posted 4 years ago

“Great product provided, exactly what I expected it to be and didn’t wait to long for the goods. My little boy loves it. A very slick service all round 5 stars”

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Posted 4 years ago

“Thanks I love it 😻”

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Posted 4 years ago

“Disappointing - we have been trying to get in touch with jumpking.eu for the last week as our trampoline is the wrong size and we have not been able to get any reply by phone or email. Very concerning as we don't know whether we will be able to get a refund as stated on the website. Best avoided due to complete lack of customer service.”

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Posted 4 years ago

“It was very difficult to put together. It makes a lot of noise. I contacted customer service 4 times and they have not come back to me. I bought the 10ft Jampod deluxe trampoline and I paid a lot of money for what we got and the poor customer service. It does not look as it the photo. No calls or emails back! Wish I read the reviews before!”

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Posted 4 years ago

“Unfortunately trampoline delivered with bent legs and no ladder. Emailed reporting the issue but no customer service contact at all. Have now re emailed. Phones go to automated answering but Does not allow you to leave a message. Covid issue allowed for but would have expected contact from customer service by now. Web site says minor delys to response. Come on jumping EU. I would have expected better response. I have 3 young and very disappointed daughters. I have paid for a premium product with no benefit. Very disappointed. I can not recommend based on current very poor performance”

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Posted 4 years ago

“Fast delivery and just what i needed to keep kids safe as old net ripped thankyou”

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Posted 4 years ago

“Great trampoline my son loves it. However, the part to hold the net up at the top was bent so my husband has had to order and pay for a replacement part.”

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Posted 4 years ago

“After the initial delivery being incorrect and Mis matched trampoline parts delivered they swiftly replaced and this was great- nice product quality material Shame they didn’t take the other one away so we now have 2 large useless boxes of trampoline parts that we have to store ! Despite excellent initial customer service - shame you let yourself down by not collecting the first wrong boxes overall pleased with product.”

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Posted 4 years ago

“Absolutely great, a slight delay on the delivery but due to the epidemic at the moment, this didn't come as a surprise.”

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Posted 4 years ago

“Brilliant product the kids love it, excellent delivery service to Guernsey thanks in these difficult times”

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Posted 4 years ago

“Excellent quality and lovely and colourful. Easy to set up and delivered swiftly. Many thanks indeed, stay safe Julie Dhesi”

Jumpking.eu 5 star review on 5th May 2020

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Posted 4 years ago

“From first purchase to delivery, this company has been super. Purchased item one day and 5 days later was delivered. Had to contact supplier and they were quick to respond and deal with my query quickly and exactly. Will definitely deal with this company again in the future. Very happy with purchase and so are my kids.”

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Posted 4 years ago

“FAST Efficient service delivered to Ireland. Delighted with product. Top cover for trampoline”

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Posted 4 years ago

“The trampoline mat fitted perfectly for my trampoline frame. Very taut and sturdy jump mat.”

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Posted 4 years ago

“Can't rate as not had item I've paid for”

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Posted 4 years ago

“I have been very impressed. The parts fitted perfectly and the life of the trampoline has been extended at a reasonable price.”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews