Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We previously owned an oval jumpking trompoline and had been very pleased with it. Over time the trampoline bed, springs and protective surround needed replacing. We have now done this and the trampolne is like brand new. However to buy the parts we needed cost over £100 more than buying a whole new trampoline plus enclosure. Therefore we had to buy a whole trampoline and take the parts we didn't need to the local recycling centre. This felt very wasteful and surely something can be done about the price of replacement parts.”

Helpful Report

Posted 9 years ago

“Our trampoline was over 5 years old and getting a bit tatty we bought a new net which was very good however we also bought some new springs as a lot of our old ones had broken unfortunately the new ones seem very brittle and lots of them have broken already good thing we had some spares”

Helpful Report

Posted 9 years ago

“Trampoline fab, no problems with it and kids delighted. just the right bounce and I dont doubt the netting has saved many a trip to A&E. Nice build quality and has stood up to a crappy winter with no signs of wear to date. I would recommend!”

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Posted 9 years ago

“Great site to find correct spares. Super fast delivery too.”

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Posted 9 years ago

“Quick delivery and good quality net replacement for the trampoline. Thank goodness the kids are happy again.”

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Posted 9 years ago

“Purchased some replacement bungee cords for our trampoline. Ordering was simple and product arrived quickly. Only complaint would be with the delivery company who didn't put it through letter box so I had to collect from their depo within a few days....bit tricky when you work and it's out of town.”

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Posted 9 years ago

“The only real fault I can find is that the tubular 'W' section feet are going quite rusty internally. Apart from that it is a good solid trampoline that the granddaughter is bouncing on as often as she can.”

Helpful Report

Posted 9 years ago

“Excellent safe product with quick delivery. Only down side is the net needs replacing about every 3 years and is quite expensive, but saying that I would rather pay and have piece of mind knowing the children are safe.”

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Posted 9 years ago

“Was very happy with my purchase, quick delivery and great quality. The circus tent that goes over the trampoline is great too, my children love it. Overall I would highly recommend.”

Helpful Report

Posted 9 years ago

“The quality of the materials used are very poor. Every year I have to replace the safety netting as this gets damaged by the sun and rots. The perimeter cover and Tube protectors last 2 years for the same reason. My trampoline is like triggers broom. On a positive note they have plenty of spares, but boy do you need them, albeit they are expensive.”

Helpful Report

Posted 9 years ago

“Thought cost of poles was excessive considering you can buy the whole trampoline for £99, paying ?£24 for two poles and a further £9 for delivery is steep, especially when one arrives on one day and the next on an other”

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Posted 9 years ago

“Again an excellent service from Jumpking. Even a phone call to clarify which pole was required for my trampline prior to dispatch. Top Class”

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Posted 9 years ago

“Very helpful.A quick delivery service ,pleased with my purchase”

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Posted 9 years ago

“reliable service. thought postage is a bit steep.”

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Posted 9 years ago

“I love this we have had a very windy winter and it is still in perfect nic my daughter love it as well fab fab fab well worth it xxxxxxxxxx”

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Posted 9 years ago

“Happy with replacement part and price. Item delivered very quickly however would have preferred a cheaper option of delivery even though it took longer to come.”

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Posted 9 years ago

“Very happy with service and product, although I do think £9.00 delivery charge is a little steep for a £40.00 product.”

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Posted 9 years ago

“fantastic service and the product was perfect,thankyou very much”

Helpful Report

Posted 9 years ago

“This trampoline is great and will withstand a fair amount of wear and tear and whats even better is the fact that you can buy individual replacement bits when needed. If i had any recommendations it would be for the foam on the poles to be reinforced as they tear easy and the birds seem to like them, however i have done this myself using duct tape, which works a treat. The trampoline is easy to put together, which is useful as I'm not all that much help so the husband basically put this together by himself lol.”

Helpful Report

Posted 9 years ago

“Great trampoline at a good price. Ideal size if you haven't space for a large enclosed one. Very sturdy and not too difficult to assemble (needs 2 people). The handle is useful and it is positioned so it doesn't get in the way if jumping without support. My 6 year old loves this trampoline, especially the cute rabbit design on the safety pads. It arrived very quickly from Jump King, no problems.”

Helpful Report

Posted 9 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews