Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 12th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 8 months ago

“We still haven't received the purchase....emailed to try and locate my order.”

Helpful Report

Posted 8 months ago

Dear Mr Bailey, I am sorry your items took longer than expected to arrive with you. I have tracked all these items and can see they have now all been delivered. Please do let us know if we can assist with anything else. Kind regards.

Posted 8 months ago

“This company is superb and so refreshing in today's world. Comms is fast and excellent. They deal promptly with any questions or issues you have. Our son loves his trampoline even at age 17 now. Can't fault these folk.”

Helpful Report

Posted 8 months ago

“Attention arnaque !!! J ai commandé trampoline + bâche et je n'ai reçu qu'un colis de 3kg avec la bâche, les 2 articles avaient le même numéro de suivi et sont noté comme livré, adresse fictive, numéro de téléphone fictif, jamais de réponse à mes mails heureusement j'ai payé via PayPal litige en cours pour récupérer mon argent mais toujours sans réponse du vendeur à ce jour !!”

Helpful Report

Posted 8 months ago

“Brilliant srvice very quick delivery”

Helpful Report

Posted 8 months ago

“Great service, speedy delivery!”

Helpful Report

Posted 9 months ago

“Good quality and great value for money.”

Helpful Report

Posted 9 months ago

“fast service. cheaper than ebay”

Helpful Report

Posted 9 months ago

“Excellent customer service. We had a problem with the delivery. I got in touch with them, they were friendly and helpful Thank you”

Helpful Report

Posted 9 months ago

“Just one word: PERFECT First of all, the trampoline is of very good quality, solid and robust. Ideal for our teenagers. Then, the after-sales service is great. I had to request an additional anchor kit and the delivery was extremely fast. Thank you so much.”

Helpful Report

Posted 9 months ago

“This is my second purchase of a Jumpking Trampoline, given the first is still working perfectly. Certainly in comparison to other brands, these are well built and of the quality I expect from such an item.”

Helpful Report

Posted 9 months ago

“Brilliant service from Amanda, really helpful and would highly recommend”

Helpful Report

Posted 10 months ago

“I recently ordered a number of replacement items for a 12 year old 15’ Jumpking trampoline including a net that was on a special discount but I accidentally ordered the wrong type for my trampoline base. Jumpkiing.eu were proactive and immediately contacted me too advise that according to my previous purchase several years ago, I had ordered the wrong net. They advised me of the correct net and offered it at the same special discounted price as the one I had ordered. The items all arrived quickly and safely packaged.. Fantastic service!”

Helpful Report

Posted 10 months ago

“Amanda Gowling was very helpful and gave me the information that I`d asked for!”

Helpful Report

Posted 10 months ago

“The best ever My kids love it”

Helpful Report

Posted 10 months ago

“Impressive! Easy to order and quick delivery. Very very happy with our purchase. It dominates the garden but has been so well used in just a week! Worth every penny.”

Helpful Report

Posted 10 months ago

“Brilliant customer service as always! Just what we needed to fix storm damage on our trampoline. Thanks so much.”

Helpful Report

Posted 10 months ago

“Customer service good. Responded immediately to queries regarding delivery before Christmas. Delivered in plenty of time. The trampoline is excellent but assembly was very difficult. It said 2 people 2 hours it took us nearly 4. Main issues were some of the poles wouldn't slot together as they were slightly deformed. Had to hammer at least 6 into shape. Some parts of instructions were unclear and we had to find photos of the assembled trampoline on the website to understand what to do e.g. where to thread the cord between the net and the trampoline. That said now assembled it looks sturdy and great to bounce on. Hopefully it will last many years!”

Helpful Report

Posted 11 months ago

“very easy to order spares”

Helpful Report

Posted 11 months ago

“Bonjour le colis a été reçu dans les temps, montage facile et notice claire. Le trampoline a une belle finition et semble très robuste. à voir dans le temps mais nous sommes très content. et Service client très bien.”

Helpful Report

Posted 11 months ago

Jumpking.eu is rated 4.3 based on 1,892 reviews