Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,889 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 12th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attention arnaque !!! J ai commandé trampoline + bâche et je n'ai reçu qu'un colis de 3kg avec la bâche, les 2 articles avaient le même numéro de suivi et sont noté comme livré, adresse fictive, numéro de téléphone fictif, jamais de réponse à mes mails heureusement j'ai payé via PayPal litige en cours pour récupérer mon argent mais toujours sans réponse du vendeur à ce jour !!”

Helpful Report

Posted 7 months ago

“Brilliant srvice very quick delivery”

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Posted 7 months ago

“Great service, speedy delivery!”

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Posted 7 months ago

“Good quality and great value for money.”

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Posted 7 months ago

“fast service. cheaper than ebay”

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Posted 8 months ago

“Excellent customer service. We had a problem with the delivery. I got in touch with them, they were friendly and helpful Thank you”

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Posted 8 months ago

“Just one word: PERFECT First of all, the trampoline is of very good quality, solid and robust. Ideal for our teenagers. Then, the after-sales service is great. I had to request an additional anchor kit and the delivery was extremely fast. Thank you so much.”

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Posted 8 months ago

“This is my second purchase of a Jumpking Trampoline, given the first is still working perfectly. Certainly in comparison to other brands, these are well built and of the quality I expect from such an item.”

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Posted 8 months ago

“Brilliant service from Amanda, really helpful and would highly recommend”

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Posted 9 months ago

“I recently ordered a number of replacement items for a 12 year old 15’ Jumpking trampoline including a net that was on a special discount but I accidentally ordered the wrong type for my trampoline base. Jumpkiing.eu were proactive and immediately contacted me too advise that according to my previous purchase several years ago, I had ordered the wrong net. They advised me of the correct net and offered it at the same special discounted price as the one I had ordered. The items all arrived quickly and safely packaged.. Fantastic service!”

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Posted 9 months ago

“Amanda Gowling was very helpful and gave me the information that I`d asked for!”

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Posted 9 months ago

“The best ever My kids love it”

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Posted 9 months ago

“Impressive! Easy to order and quick delivery. Very very happy with our purchase. It dominates the garden but has been so well used in just a week! Worth every penny.”

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Posted 9 months ago

“Brilliant customer service as always! Just what we needed to fix storm damage on our trampoline. Thanks so much.”

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Posted 9 months ago

“Customer service good. Responded immediately to queries regarding delivery before Christmas. Delivered in plenty of time. The trampoline is excellent but assembly was very difficult. It said 2 people 2 hours it took us nearly 4. Main issues were some of the poles wouldn't slot together as they were slightly deformed. Had to hammer at least 6 into shape. Some parts of instructions were unclear and we had to find photos of the assembled trampoline on the website to understand what to do e.g. where to thread the cord between the net and the trampoline. That said now assembled it looks sturdy and great to bounce on. Hopefully it will last many years!”

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Posted 10 months ago

“very easy to order spares”

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Posted 10 months ago

“Bonjour le colis a été reçu dans les temps, montage facile et notice claire. Le trampoline a une belle finition et semble très robuste. à voir dans le temps mais nous sommes très content. et Service client très bien.”

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Posted 10 months ago

“I received the trampoline very quickly and am very pleased with it. Thank you for a first class service.”

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Posted 10 months ago

“Super Thanke you”

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Posted 10 months ago

“I did not know it was Chinese made but soon found out, poor instructions, holes not aligning etc, slippery steps up into the cage, very stiff zip - needs to be waxed.”

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Posted 10 months ago

Jumpking.eu is rated 4.3 based on 1,889 reviews