Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was disappointed that on receipt of the trampoline, bought as a gift for my grandchildren some of the pads had tears in and one of the springs was rusty. The company have replaced the damaged parts, still waiting for a new spring though, but still disappointed when buying a gift to find damaged parts”

Helpful Report

Posted 3 years ago

“Customer service was excellent to deal with when we had a customs delay ( nothing to do with Jump King). A really sturdy and well made trampoline. The kids are delighted with it!”

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Posted 3 years ago

“Welding poor on frame as there are gaps and 'metal spots' from welding process nott wire brushed before painting which may lead to rust in the future. Trampoline bed gas stitching that look wavy and D rings bent during fitting of springs, they are a very soft metal and pull out from plastic holders easily. Job looks very rushed. Delivery good. Kids enjoying it so that is good and it looks great.”

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Posted 3 years ago

“Excellent ordering service and prompt delivery. Thank you.”

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Posted 3 years ago

“Excellent communication, excellent service, super fast delivery, great product, thank you”

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Posted 3 years ago

“The 11' X 16' is not springy enough for an year old to do high jumps on. Delivery communication was all very good.”

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Posted 3 years ago

“Great delivery service and the trampoline is fab.”

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Posted 3 years ago

“Excellent service. Speedy delivery.”

Jumpking.eu 5 star review on 2nd July 2021

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Posted 3 years ago

“Ordered a spring which was delivered promptly”

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Posted 3 years ago

“Although initially very happy with our trampoline, I have to say I am disappointed with customer service. I need some replacement parts and it is sad to say that these are out of stock. I’ve just been told it could be a month or more before these parts are back in stock. For the price we paid for our Zorb trampoline this is just not good enough. We thought buying an expensive trampoline would ensure long life and spare part availability but perhaps buying a cheaper one every year would be the best option after all. I won’t recommend Jumpking to anyone”

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Posted 3 years ago

“Ordered and delivered within 24hrs. Swing bigger than expected. Kids love it. Thank you my”

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Posted 3 years ago

“Fast shipping, good purchase”

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Posted 3 years ago

“très bon matériel de première abord. montage pas trop compliqué . à voir dans le temps mais vu la qualité et la robustesse des matériaux je n'ai pas trop de doute. Attention notice que en Anglais!!!!”

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Posted 3 years ago

“Very professional and punctual!”

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Posted 3 years ago

“it's not good this product not durable”

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Posted 3 years ago

“Great customer service, quick delivery and excellent product”

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Posted 3 years ago

“Very helpful just waiting for the foam XPS bar covers when back in stock which l hope will be soon. Regards L Griffin”

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Posted 3 years ago

“Trampoline was delivered very promptly and is fantastic. We discovered a very small fault in the base and it was replaced immediately - within 48 hours! Fantastic customer care and a great trampoline!”

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Posted 3 years ago

“Purchased a 14x10 trampoline. Really pleased with the quality of the product, definitely worth paying the extra when compared to the more standard ones on the market. I feel as though my grandkids are perfectly safe on there, very sturdy and plenty of protective padding where needed. Furthermore the trampoline itself is excellent, with plenty of bounce all over. Delivery was very speedy as well. Highly recommend to others. Shaun Long.”

Helpful Report

Posted 3 years ago

“On a commandé le tremplin mais on n’a pas reçu un mail ou quelque soit pour un reçu sauf de la part de Paypal. J’ai envoyé un mail pour demande la confirmation mais rien reçu. Après, le tremplin à été délivré dans peu de jours donc il n’y avait pas de soucis. Bonne produit, de qualité et surtout pour le prix. Merci”

Helpful Report

Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews