Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,900 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No instructions with replacement parts. No notification of delivery time or day. I couldn’t track my delivery online without an account and when I called you still couldn’t tell me which day. It’s so helpful to know the time slot through text or email.”

Helpful Report

Posted 5 years ago

“After years of resisting a trampoline, we finally bought one after our children played non-stop on a friends. A good quality trampoline. Definitely needs 2 to put together and prepare your self for 2.5 / 3 hours to complete. The end result is worth it , the children are making good use out it!”

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Posted 5 years ago

“Kids spend hours on it, love it very much!”

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Posted 5 years ago

“I would like to thank you for the speed in which you managed to deliver the trampoline. I work abroad and only had a short time frame in which to make the order and set it up. My children love it and I was able to leave knowing they are safe (the previous one (not from Jump King) had a ripped safety net) while enjoying themselves. I will recommend you to anyone who asks.”

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Posted 5 years ago

“fantastic servise”

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Posted 5 years ago

“Took 8 hours to put together not the estimated 2 hours. Instructions also not very clear. Very good trampoline once constructed”

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Posted 5 years ago

“The trampoline itself is very good. We were very pleased with the design and quality of the product. However, the instructions to assemble the trampoline weren't always clear and parts weren't always labeled correctly which meant it took a while to put the trampoline frame together.”

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Posted 5 years ago

“Very helpful, quick with information and efficient service”

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Posted 5 years ago

“Support service was very good . They called me by seeing my orders that i may have order the wrong parts and help to correct it”

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Posted 5 years ago

“Very prompt service and net and pads were brilliant.”

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Posted 5 years ago

“really quick delivery, really good price. blower works perfectly when it arrived, no complaints here!”

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Posted 5 years ago

“High quality replacement trampoline net and excellent fast delivery - couldn't be better.”

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Posted 5 years ago

“Very happy with purchase. Fast dispatch and reasonable price.”

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Posted 5 years ago

“Excellent service fast delivery thanks”

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Posted 5 years ago

“Service very good the only falt would be the postage! it's very expensive,”

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Posted 5 years ago

“Still waiting”

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Posted 5 years ago

“Customer service excellent. Responsive and solved my issue.”

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Posted 5 years ago

“Easy to order, prompt delivery. Didn't answer my online query though.”

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Posted 5 years ago

“Grand children love the trampoline, calms them down after school and better than Roblux or Fortnite!!!”

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Posted 5 years ago

“Great service even for older trampolines. A little pricey but better than throwing away and buying a whole new tramp!”

Helpful Report

Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,900 reviews