Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,899 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding stuff always willing to help out with query Hi recommend to anyone”

Helpful Report

Posted 3 years ago

“I was incredible impressed by the service. Items I wanted were initially out of stock but I was emailed when they were back in stock. Ronni was extremely helpful when I could not order what I wanted online. She sorted it within an hour and then when two items were missing from my order she arranged for them to be delivered ( the next day!). Dispatch and delivery was very efficient both times. Well done Jumpking and Ronni in particular.”

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Posted 3 years ago

“Whole process from ordering to delivery completed without a hitch, easy to use site. Ordered safety netting, arrived in good condition and no problems with fitting.”

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Posted 3 years ago

“Quick delivery good service”

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Posted 3 years ago

“Replacement parts, good prices, fast shipping, fit perfectly, trampoline back in action. Great service.”

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Posted 3 years ago

“Bought for my Autistic Grandson. However hard and in whatever direction he swings with the central fixing it is always stable. He loves it, and so do we to see him having fun safely.”

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Posted 3 years ago

“Customer service staff Amy and Ronni were most helpful in making sure I got my spares correctly. The parts were a bit expensive and the additional fee for delivery to N Ireland is disappointing considering the total cost was over £300”

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Posted 3 years ago

“Great replacement pad for our trampoline delivered within a couple of days.”

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Posted 3 years ago

“Quick delivery and good price. The service from the help desk on-line chat and email was excellent but there telephone service was non-existent. Do not get this company mixed up with JumpKing.uk who provided very poor service to me. This company rescued the kids summer holidays by providing their quick service and delivery.”

Helpful Report

Posted 3 years ago

“Good net and as expected. The only problem is the hold for one of the pole that didn't match. I have 4 poles and to hook the net, it went well on 3 and I was missing a hole on the net to hook on the fourth one but I just hook it like that without any issue. Overall, good net.”

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Posted 3 years ago

“We are very happy with our trampoline (now that it is finally up!), and with the support from Customer Service (thank you Ronni for the exceptionally prompt response to our email and also for your telephone advice).”

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Posted 3 years ago

“Springs arrived quickly and appear to be of good quality”

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Posted 3 years ago

“Quick delivery but the canopy doesn’t keep the shape when it rains and it’s not even heavy rain. Quite difficult to put back on every time it rains so we had to take it down. So disappointed.”

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Posted 3 years ago

“I bought a Jumpking UFO swing and its amazing, my grandson who is 2 yrs old loves it and his mum loves it too as it can take both their weights fine. I would totally recommend everyone to get one as long as you have the space.”

Helpful Report

Posted 3 years ago

“Jumpking.eu have saved the day after JumpKing.uk took our order, delivered only half of the goods but failed to make contact with us, answer phone calls or return emails. We had the grandkids for 2 weeks and JumpKing.eu saved the grandchildren's time with us by ensuring we had delivery within 24 hours. Thank you to Harriet Partridge who ensured excellent customer service was given.”

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Posted 3 years ago

“Great trampoline, loved by kids and grown ups!”

Jumpking.eu 5 star review on 19th August 2021

Helpful Report

Posted 3 years ago

“Even though ours is an older model, the assistant was very accurate and helpful, making sure we had the correct new base. Excellent service.”

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Posted 3 years ago

“Ordered bottom trampoline poles but ordered the wrong size. Re-ordered correct size which arrived promptly & when said it would & processed my refund promptly also.”

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Posted 3 years ago

“Great customer service & fast delivery.”

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Posted 3 years ago

“I purchased a replacement net for our trampoline. I received excellent communication when I checked I was buying the right one. The net was then dispatched really quickly arriving in 2 days.”

Helpful Report

Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,899 reviews